CHANTEL COLES
Paterson
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Estate Administrative Assitant
The Paton Law Firm
09.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Administered oath to document signers to obtain affirmation of truth.
Front Desk Receptionist
Premier Podiatry
05.2023 - 07.2023
- Managed incoming and outgoing correspondence with other healthcare providers or offices regarding referrals or medical records requests.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Administrative Assistant
Nike Factory Store
05.2018 - 05.2023
- Created sales quotes and converted sales orders using internal ordering system.
- Managed POS. systems, answered consumer inquiries, help shoppers locate merchandise, and organize items on sales floor.
- Accurately counted and balanced money in cash drawers at the beginning and end of shifts.
Brokers Real Estate Admin
Azimuth Real Estate
10.2022 - 04.2023
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Receptionist
Northeastern Occupational Audiology
02.2021 - 08.2021
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Education
Associate of Science - Surgical Tech
Eastwick College
Ramsey, NJ06.2026
High School Diploma -
Paterson Charter School
Paterson, NJ06.2017
Skills
- Resilient
- Collaborative Communication
- Detail - Oriented
- Reliable Time Management
- Adaptability
- Effective Listening
- Interpersonal Skills
- Knowledge Base
- Interpersonal Skills
- Knowledge Base
- Interpersonal Skills
- Knowledge Base
Timeline
Estate Administrative Assitant
The Paton Law Firm
09.2023 - Current
Front Desk Receptionist
Premier Podiatry
05.2023 - 07.2023
Brokers Real Estate Admin
Azimuth Real Estate
10.2022 - 04.2023
Receptionist
Northeastern Occupational Audiology
02.2021 - 08.2021
Administrative Assistant
Nike Factory Store
05.2018 - 05.2023
Associate of Science - Surgical Tech
Eastwick College
High School Diploma -
Paterson Charter School
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