Summary
Overview
Work History
Education
Skills
Timeline
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Chantel Jackson

Chantel Jackson

Savannah,TN

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Competent Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Overview

9
9
years of professional experience

Work History

PSRII, IOP, Phlebotomist at a Primary Care Clinic

Quest Diagnostics
07.2018 - Current
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Reviewed patient records for accuracy and completeness.
  • Organized daily work based on collection priority.
  • Packaged and shipped specimens to central lab daily.
  • Conducted venipuncture
  • Monitored patients for reactions and verified sample quality.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Verified Insurance and diagnosis information.

Certified Phlebotomist Technician

Harden Medical Center
02.2017 - 07.2018
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Reviewed patient records for accuracy and completeness.
  • Organized daily work based on collection priority.
  • Conducted venipuncture and other CT procedures.
  • Monitored patients for reactions and verified sample quality.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.

Hairstylist

Self Employed
01.2015 - 04.2017

Prestige Manager

Ulta Salon And Cosmetics
08.2012 - 09.2013


  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with customers to maintain relationships and increase return customer base.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Organized promotional events and interacted with community to increase sales volume.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.

Hairstylist

Designing Salon
02.2003 - 07.2012

Store Manager

State Beauty Supply
08.1999 - 11.2002

Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Some College (No Degree) - Medical Terminology

Jackson State Community College
Jackson, TN
04.2017

Some College (No Degree) - Math Lab/Special Programs

Jackson State Community College
Jackson, TN
04.2017

NHA Certified Phlebotomy Technician - Phlebotomy

Jackson State Community College
Jackson, TN
06.2016

Skills

  • Sanitation and Sterilization
  • Manual and Finger Dexterity
  • Specimen Labeling Procedures
  • Quality Control
  • Time Management
  • Sharps Disposal
  • Quality Control Guidelines
  • Biohazardous Waste Disposal
  • Tracking Specimens
  • Therapeutic Phlebotomy
  • Drawing Blood
  • Customer Satisfaction
  • Specimen Collection and Storage
  • Compassionate patient care

Timeline

PSRII, IOP, Phlebotomist at a Primary Care Clinic

Quest Diagnostics
07.2018 - Current

Certified Phlebotomist Technician

Harden Medical Center
02.2017 - 07.2018

Hairstylist

Self Employed
01.2015 - 04.2017

Prestige Manager

Ulta Salon And Cosmetics
08.2012 - 09.2013

Hairstylist

Designing Salon
02.2003 - 07.2012

Store Manager

State Beauty Supply
08.1999 - 11.2002

Some College (No Degree) - Medical Terminology

Jackson State Community College

Some College (No Degree) - Math Lab/Special Programs

Jackson State Community College

NHA Certified Phlebotomy Technician - Phlebotomy

Jackson State Community College
Chantel Jackson