Chantel Karpesky
Corpus Christi,TX
Summary
Seasoned Marketing Director with a proven track record at 2 Jewels Boutique, elevating brand presence through innovative campaigns. Fluent in English and Spanish, my leadership and project management expertise have consistently driven customer engagement and sales growth. Skilled in media relations, I excel in strategic communication and time management.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
2 Jewels Boutique LLC
04.2022 - 09.2024
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Marketing Director
2 Jewels Boutique LLC
04.2022 - 09.2024
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns
- Devised marketing plans using digital strategies, print advertising and word of mouth tactics
- Analyzed market trends and competitive landscape to understand opportunities and potential value.
Store Manager
Stef And Bec's Boutique LLC
06.2020 - 08.2021
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Secretary
Martin Water Wells
06.2018 - 08.2020
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Retail Member Service Representative
Nueces Electric Cooperative
09.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Verified customer identification and documentation for compliant transactions.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Consistently met or exceeded performance metrics through proactive management of workload and effective prioritization.
Education
Bachelor - Business Management
Texas A&M University - Kingsville
Kingsville, TX12.2025
High School Diploma -
Calallen High School
Corpus Christi, TX06.2020
Skills
- Customer Service
- Communication
- Sales
- Project Management
- Media Relations
- Leadership
- Bilingual in English and Spanish
Languages
Spanish
Native or Bilingual
Timeline
Retail Member Service Representative
Nueces Electric Cooperative
09.2024 - Current
Retail Sales Associate
2 Jewels Boutique LLC
04.2022 - 09.2024
Marketing Director
2 Jewels Boutique LLC
04.2022 - 09.2024
Store Manager
Stef And Bec's Boutique LLC
06.2020 - 08.2021
Secretary
Martin Water Wells
06.2018 - 08.2020
Bachelor - Business Management
Texas A&M University - Kingsville
High School Diploma -
Calallen High School
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