Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chantel Smith

Brooklyn,NY

Summary

Airport operations and customer service professional with hands-on experience supporting aircraft security, airline operations, and customer-facing environments. Background in airline security procedures,

passenger safety, and operational support with a proven ability to communicate effectively, solve problems, and adapt quickly to changing situations. Dedicated to delivering exceptional service while maintaining safety, efficiency, and professionalism.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Seasonal Package Center Supervisor

UPS
10.2024 - 01.2025

Supervised daily operations, trained employees, resolved workflow issues, and maintained safety standards

Cabin Leader

Airway Cleaners
09.2022 - 02.2023

Performed aircraft security inspections, ensured aviation compliance, collaborated with flight crews, supported timely departures, and maintained safe operations.

Manager

Taco Bell
08.2017 - 08.2020

• Led operations, supervised staff, resolved guest concerns, and managed administrative duties.

Customer Service Representative

Teleperformance
04.2019 - 04.2020

Assisted customers, resolved concerns, maintained records, and delivered high-quality service.

Education

High School Diploma -

Coral Glades High
Coral Springs, FL
06.2018

Skills

    Customer Service Excellence
    Passenger Assistance
    Airport & Airline Operations
    Aviation Safety & Security
    Communication & Active Listening
    Conflict Resolution
    Team Leadership
    Computer Proficiency
    Data Entry & Documentation
    Problem Solving
    Time Management
    Multitasking
    Regulatory Compliance
    Fast-Paced Environment

Safety & Security Communication Conflict Resolution Team Leadership Computer Proficiency

Data Entry Problem Solving Time Management Multitasking Compliance

Certification

Basic Life Support (CPR & AED)

Certified Nursing Assistant (CNA)

Home Health Aide (HHA)

Medication Technician

ServSafe Food Protection Manager

Timeline

Seasonal Package Center Supervisor

UPS
10.2024 - 01.2025

Cabin Leader

Airway Cleaners
09.2022 - 02.2023

Customer Service Representative

Teleperformance
04.2019 - 04.2020

Manager

Taco Bell
08.2017 - 08.2020

High School Diploma -

Coral Glades High