CHANTEL STANNIS-SARESKY
North Liberty,IA
Summary
Program Manager and Training Professional with experience leading cross-functional initiatives, developing scalable learning programs, and driving operational readiness for enterprise system launches. Skilled in partnering with subject matter experts to translate complex technical and operational processes into engaging, learner-centered training content. Experienced in curriculum development, knowledge management, and frontline readiness strategy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Program Manager
ACT
Iowa City, IA
05.2024 - Current
- Lead cross-functional initiatives aligning Product, IT, Operations, and Training programs to organizational objectives.
- Directed operational readiness for D2L market initiatives, ensuring workflows, documentation, and training resources were established prior to go-live.
- Coordinated with Training teams to prepare frontline agents ahead of system launches and process enhancements.
- Conducted impact assessments to identify training needs and support successful adoption of new tools and processes.
- Partnered with stakeholders to translate product updates into scalable training materials and knowledge resources.
Product Owner
ACT
Iowa City, IA
01.2023 - 05.2024
- Owned and prioritized product backlog using Agile/Kanban methodology to support business-critical initiatives.
- Collaborated with stakeholders and SMEs to gather requirements and translate technical concepts into clear documentation and user guidance.
- Drove cross-functional alignment to ensure accurate requirements and high-quality implementation.
- Conducted usability testing and feedback sessions to improve system adoption and user experience.
- Created structured documentation and communications supporting training and knowledge transfer.
Training Specialist
ACT
Iowa City, IA
09.2021 - 01.2023
- Developed and maintained 1,000+ knowledge base articles to strengthen operational accuracy and performance.
- Designed and delivered structured onboarding and instructor-led training programs for 40+ employees.
- Partnered with Product and IT teams to convert system updates into accessible instructional materials.
- Created scalable training resources supporting product launches and system implementations.
- Evaluated training effectiveness and refined materials to enhance knowledge retention and learner engagement.
Education
Bachelor of Arts - Communication Studies
University of Iowa
Iowa City, IA12.2019
Skills
- Instructional development
- Facilitation of adult learning strategies
- Needs Assessment & Learning Strategy
- Subject matter expert collaboration
- Course Development & Documentation
- Knowledge management
- Training Facilitation
- Change Management
- Cross-Functional Leadership
- Jira Salesforce Confluence
Certification
SAFe® 6 Product Owner / Product Manager (POPM)
Scaled Agile, Inc.
Timeline
Program Manager
ACT
05.2024 - Current
Product Owner
ACT
01.2023 - 05.2024
Training Specialist
ACT
09.2021 - 01.2023
Bachelor of Arts - Communication Studies
University of Iowa