Open To Work
Richard Coombes
Granbury,TX
Work Preference
Summary
Results-driven Senior Operations Leader experienced in directing large-scale transportation and logistics operations across multi-terminal, multi-commodity networks. Achieved significant improvements in service performance, safety culture, talent retention, and cost optimization through strategic planning and cross-functional leadership. Focused on building high-performing teams, enhancing operational efficiency, and delivering sustainable financial results.
Overview
36
36
years of professional experience
2
2
years of post-secondary education
Work History
Senior Operations Manager
Centerline Drivers
01.2021 - Current
- Direct daily operations for a multi-terminal fleet of 154 drivers and 102 assets, consistently achieving 98-99% on-time service while meeting DOT and SLA requirements.
- Reduced service escalations by approximately 25% through structured root-cause analysis and corrective action planning with customers and internal teams.
- Improved safety performance with a 20% reduction in preventable incidents through coaching, Smith System reinforcement, and OSHA-aligned practices.
- Increased driver retention by 10-15% through targeted coaching, engagement initiatives, and standardized performance reviews.
Project Manager
HUB Group
02.2018 - 01.2019
- Managed multi-location LTL operations across diverse commodities, delivering zero service failures throughout the project lifecycle.
- Reduced driver hiring timelines by 10% by streamlining recruiting coordination and screening processes.
- Implemented safety and risk mitigation strategies that maintained 100% compliance while meeting customer delivery expectations.
Senior Operations Manager
Cardinal Logistics
01.2013 - 12.2018
- Oversaw transportation operations for 550+ weekly loads across perishable, frozen, and dry freight networks.
- Improved equipment and labor utilization by 5%, reducing external capacity usage and operating costs.
- Reduced annual employee turnover by 13% through mentorship programs, team-based leadership, and employee engagement initiatives.
Senior Trainer
U.S. Army
01.1990 - 12.2012
- Managed training and operational projects for senior leadership, enhancing federal response efforts during national security events and natural disasters.
- Developed and mentored six Small Group Leaders, achieving a 98.5% average instructional evaluation rating.
- Developed and mentored junior leaders, resulting in a 98.5% average on instructional evaluations.
- Championed safety programs, leading to a significant reduction in injuries and improved organizational readiness.
Education
Lean Six Sigma Green Belt -
Villanova University
Villanova, PA 10.2023 - 12.2023
Associate of Arts -
Central Texas College
Killeen, TX 07.2010 - 01.2012
Skills
- Operations Management
- Fleet Management
- Safety & Compliance
- Safety training
- Six Sigma Green Belt
- Fleet Safety Training
- Fleet management
- Operation optimization
- Safety compliance
- Root cause analysis
- Performance metrics
- Customer relationship management
- Risk mitigation strategies
- Problem solving
- Instructional development
- Transportation management
- Supply chain management
Timeline
Lean Six Sigma Green Belt -
Villanova University
10.2023 - 12.2023
Senior Operations Manager
Centerline Drivers
01.2021 - Current
Project Manager
HUB Group
02.2018 - 01.2019
Senior Operations Manager
Cardinal Logistics
01.2013 - 12.2018
Associate of Arts -
Central Texas College
07.2010 - 01.2012
Senior Trainer
U.S. Army
01.1990 - 12.2012