Chantel Williams
Sacramento,CA
Summary
Skilled in data entry and management, with background in processing high volumes of data accurately. Im capable of Strong understanding of database systems and data analysis tools. Known for accuracy, attention to detail, and ability to work under pressure. Flexible customer service representative offering couple years of success in resolving customer concerns and inquiries througout of the three jobs. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients. Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Data Entry Clerk
Genesis Staffing
Sacramento
09.2024 - Current
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Assisted colleagues with resolving any issues related to data entry operations.
- Maintained updated knowledge of industry trends related to data entry operations.
- Attended regular training sessions on updates and changes within the industry or organization.
- Developed effective working relationships with team members across multiple departments.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
Behavior Technician
The Judge Group
Sacramento
09.2023 - 07.2024
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Developed individualized treatment plans for each client that included goals and objectives.
- Utilized specialized software applications related to the job role.
- Prepared summaries of daily work completed for review by supervisors.
Education
Culinary Arts
Cosumnes Oaks High School
Elk Grove, CA05-2018
Skills
- File Management
- Word Processing
- Data transcription
- Collecting information
- Customer Relationship Management
- Data Entry
- Call Control
- Problem-solving skills
- Goal attainment
- Data Collection
- Social Skills Development
- Case Management
- Communication
- Positive Reinforcement
Certification
- License in CNA,CPR/BLS
Timeline
Data Entry Clerk
Genesis Staffing
09.2024 - Current
Behavior Technician
The Judge Group
09.2023 - 07.2024
Culinary Arts
Cosumnes Oaks High School
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