Hard working professional with 5+ years of experience providing efficient, high quality customer service to guests. Passionate about sales and ready to make a positive contribution to your company.
Overview
5
5
years of professional experience
Work History
Budtender
Zips Cannabis
01.2023 - Current
Developed strong customer service skills by efficiently assisting customers with product selection and providing knowledgeable advice about cannabis products.
Worked collaboratively with other staff members to achieve daily goals such as opening and closing store operations or meeting established quotas.
Provided training on cannabis products to new employees in order to ensure accuracy in sales transactions
Maintained strict inventory controls for regulatory compliance across dispensary operations.
Manager
Colorful Vibes Smoke Shop
06.2022 - 12.2022
Resolved customer complaints and handled refunds and returns to promote satisfaction.
Encouraged customers to make additional purchases and suggested relevant items.
Organized merchandise displays to promote higher levels of customer engagement.
Developed in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.
Server
The Roost
01.2022 - 08.2022
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Operated POS terminals to input orders, split bills and calculate totals.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Assistant Manager
Body Jewelry Plus
01.2019 - 12.2021
Described merchandise and explained use, operation and care to customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Delegated daily tasks to team members to optimize group productivity.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Registered Nurse – Medical-Surgical/Telemetry Unit at Harborview Medical CenterRegistered Nurse – Medical-Surgical/Telemetry Unit at Harborview Medical Center