Chantell Haynes

Responsibilities:

• Program Development:Create and lead classes on social skills, wellness, and art therapy.
  Develop and manage tailored programs for mental health and substance abuse clients.
  Organize and oversee health-promoting activities and outings.
  
• Client Support:Engage clients in their wellness goals and provide encouragement.
  Write detailed weekly and daily notes on client progress.
  Offer one-on-one and group support.
  
• Collaboration:Work with team members and stakeholders for effective program delivery.
  Align program objectives with mental health professionals' therapeutic goals.
  
• Evaluation: Monitor program effectiveness and suggest improvements.
  Prepare and present reports on outcomes and client progress.
  

Qualifications:

• Experience in program management in mental health or substance abuse.
• Expertise in teaching wellness and therapeutic classes.
• Strong interpersonal, organizational, and leadership skills.
• Relevant degree or certification in mental health, social work, or related field.

• Ensured safety, security, and adherence to house rules through proactive surveillance and client engagement
• Oriented clients on community living guidelines and facilitated basic living skills classes
• Maintained meticulous records using Microsoft Office and Salesforce, including incident reporting
• Applied crisis intervention techniques to de-escalate client concerns and resolve conflicts.

• Updated administrative data and conducted training sessions to maintain certifications
• Implemented organizational skills in overseeing residential programs, employee schedules, and case management
• Provided direct support in crisis situations, applying autism experience and behavior analysis techniques
• Ensured compliance with safety plans and child protective services guidelines.

• Managed residential programs for individuals with autism, focusing on advocacy and behavior management
• Implemented Alzheimer's care strategies and supervised daily activities in crisis apartment settings
• Reviewed documentation and utilized SharePoint for organizational efficiency.