Chantelle Handeguand
Great Lakes Bay Health Centers
Bay City,MI
1
Certification
7
years of professional experience
Results-driven Medical Billing Specialist with a proven track record at Great Lakes Bay Health Centers, enhancing billing workflows and achieving a 20% reduction in claim rejections. Proficient in billing systems and insurance verification, I excel in problem-solving and fostering relationships with healthcare providers to optimize revenue cycle management.
Work History
Billing Specialist II
1 Year 8 Months- Processed billing statements with accuracy to facilitate prompt payments.
- Reviewed patient accounts to clarify discrepancies and uphold precise records.
- Assisted healthcare providers in enhancing billing workflows to elevate patient satisfaction.
- Adopted new software functionalities to optimize billing processes and minimize errors.
Medical Billing Specialist
1 YearMedical Billing Specialist
3 Years 11 Months- Processed and submitted medical billing claims accurately, ensuring compliance with industry regulations.
- Reviewed and verified patient information, improving data integrity and reducing claim rejections.
- Collaborated with healthcare providers to resolve billing discrepancies and streamline payment processes.
- Developed training materials for new staff on billing protocols and software usage, enhancing team efficiency.
- Analyzed billing trends to identify areas for process improvement, leading to enhanced operational workflows.
Education
No Degree - CPC And CPB
Associate of Science - Science
Skills
Billing systems and software
Insurance verification
Invoice processing
Customer service
Data entry proficiency
Claims processing
Decision-making
Claim submission
HIPAA compliance
Account reconciliation
Invoice generation
Denial management
Payment posting
Customer engagement
Month-end closing procedures
Medical billing expertise
Patient account management
Relationship building
Record preparation
Team collaboration
Collections
Regulatory compliance
Accounts receivable management
Problem-solving
Attention to detail
Multitasking and organization
Analytical thinking
Conflict resolution
Dispute resolution
Revenue cycle management
Collections management
Data research
Medical coding
Insurance claim processing
Monthly billing management
Certification
CPC and CPB AAPC
Timeline
Billing Specialist II
Great Lakes Bay Health Centers
12.2024 - CurrentRead More
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AAPC
No Degree from CPC And CPB
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Associate of Science from Science
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