Chantelle Medina
Commerce
Summary
Dynamic Sales Associate with proven expertise at Weis Markets Inc in visual merchandising and customer relationship management. Enhanced sales revenue through effective communication and personalized service, fostering customer loyalty. Recognized for conflict resolution skills and maintaining a welcoming environment, consistently exceeding customer satisfaction expectations.
Overview
3
3
years of professional experience
Work History
Sales Associate
Weis Markets Inc
09.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Gas Station Attendant
Ingles Markets Inc
07.2023 - 07.2024
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
Sales Associate
Ingles Markets Inc
08.2022 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
Education
Diploma -
Madison County High School
Danielsville, GA05.2023
Skills
- Visual merchandising
- Cash handling
- Customer relationship management
- Sales techniques
- Customer service
- Conflict resolution
- Attention to detail
- Effective communication
- Time management
- Teamwork and collaboration
- Multi-tasking strength
Timeline
Sales Associate
Weis Markets Inc
09.2024 - 02.2025
Gas Station Attendant
Ingles Markets Inc
07.2023 - 07.2024
Sales Associate
Ingles Markets Inc
08.2022 - 07.2024
Diploma -
Madison County High School
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