Summary

Overview

Work History

Education

Skills

Accomplishments

Interests

Work Availability

Timeline

Chantelle Noble

Whitefish Bay,WI

Summary

Experienced professional in admin operations, customer service, and compliance across multiple sectors. Known for sound judgment, adaptability, and exceeding expectations in fast-paced settings.

Overview

years of professional experience

Work History

Title & Registration Specialist

Carvana

08.2024 - 03.2025

Managed all administrative functions for vehicle registration, ensuring compliance with DMV and legal requirements.
Verified documentation for accuracy and completeness; resolved discrepancies efficiently.
Responded to customer inquiries regarding title and registration with professionalism and clarity.
Identified and resolved process issues quickly using sound problem-solving strategies.
Tracked and reconciled multi-source data with precision and attention to detail.

Fraud Operations Specialist

Citi

01.2024 - 07.2024

Investigated cardmember accounts to detect and mitigate fraud risks.
Utilized proprietary systems to assess suspicious activity and resolve account issues.
Maintained knowledge of Citi's products and procedures to provide accurate support.
Delivered high-quality, efficient service under strict performance metrics.

Credit & Customer Service Senior Representative

Kohl's

07.2023 - 01.2024

Built and maintained strong customer relationships while managing sensitive account information.
Resolved delinquency issues and aligned customers with appropriate financial programs.
Met or exceeded collection targets while adhering to ethical and legal standards.

Loan Servicing Representative

WaterStone Bank

12.2018 - 06.2023

Supported residential and commercial loan servicing, including modifications, credit lines, and payoffs.
Liaised with title companies, lenders, and customers to ensure accurate transactions.
Handled inquiries from loan officers and clients on billing, payments, and escalations.
Processed wire transfers and ledger entries with accuracy and compliance.
Reviewed exception reports and accessed digital loan documentation for verification.
Submitted legal documents across multiple states via CSC for mortgage recordings.
Addressed insurance-related matters, involving PMI, hazard insurance, and escrow payments.

Underwriting Service Assistant

State Farm

04.2015 - 08.2018

Processed policy modifications while ensuring compliance with state regulations.
Audited policy documents for accuracy; requested and obtained missing information.
Resolved account discrepancies using cross-functional systems and resources.

Office Coordinator

Assurant Employee Benefits

06.1999 - 05.2012

Served as the primary administrative liaison for leadership, staff, and clients.
Managed communications, scheduled meetings, processed expenses, and handled incoming correspondence.
Maintained supplies and coordinated with IT for user access and technology support.
Created and maintained internal databases, reports, and billing summaries.
Developed tailored insurance proposals and assisted with account setup and updates.
Authored training manuals and job aids; led onboarding for new administrative staff.
Maintained confidentiality and compliance with internal and external policies.

Education

American Intercontinental University

Atlanta, GA

02.2013

Skills

Microsoft Office Suite
Google Workspace
Slack
Teams
Amazon Workspace
Cloud-based platforms
CRM systems

Confidentiality
Accuracy and precision
Records management
Verbal and written communication
Documentation and reporting
Maintaining documents and records
Experience with Microsoft Office, Microsoft Teams and Slack

Accomplishments

Earned recognition for accuracy, efficiency, and outstanding performance.
Graduated Cum Laude from Computer Learning Center majoring in Network Engineering.
Featured speaker in Ameritech's Corporate Video of Excellence.
Coordinated a team of Representatives at Wisconsin Bell, resolving cross-state billing system issues.

Interests

Currently writing a children's book series
Passionate about balancing physical health with mental and emotional wellness
Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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