CHANTELLE WILLIAMS
Social Services
Brooklyn,NY
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client needs and return each to optimal quality of life.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
Work History
Housing Specialist
African American Planning Commission Inc.
Brooklyn, New York
10.2018 - Current
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
- Maintained database of housing resources, landlords and management companies.
- Sought out affordable housing options and residences for people in need.
- Distribute carfare for external appointments.
- Conduct inspection for rooms and apartment to see if it is in good standing to be rented out.
- Help client understand contract to apply for housing program.
- Complete and submit various housing packet.
Case Manager
Samaritan Day Top Village
Brooklyn, NY
08.2015 - 10.2018
- Participated in placement preservation planning meetings.
- Relocate clients to permanent housing.
- Locate and make use of appropriate community resources for clients.
- Use and follow a professional development plan to address own strengths and limitations in periodic and annual review.
- Documented meetings, contacts, and case progress by completing paperwork, progress notes, incident reports and writing individual service plans.
- Provided case management service for all assigned children.
- Worked with other family support providers for guidance and assistance.
Housing Specialist
Samaritan Day Top Village
Brooklyn, NY
08.2014 - 10.2018
- Assisted residents in seeking safe, permanent and affordable housing.
- Complete initial housing assessment and determine resident's eligibility for various housing programs.
- Complete monthly housing report. In collaboration with clients, prepare initial and periodic revisions of independent living plan. including short-term and long-term client goals.
- Taught residents independent living skills like budgeting and money management to help them establish and maintain self-sufficiency.
- Calculated tenant rent amounts to prepare leases and contracts.
- Identified and locate resources for clients and make referrals to appropriate services.
- Provided individual and group counseling regarding housing issues to help residents meet the goals of the service and comprehensive treatment plans.
Education
Bachelor of Science - Sociology
York College,
Queens, NY 02.2011 - 05.2013
Associate of Science - Mental Health & Human Services
Kingsborough Community College of The City University of New York
Brooklyn, NY 07.2008 - 02.2011
Skills
Progress Evaluation
Written and verbal communication
Proficient in DHS Cares
Critical Thinking
Attention to Detail
HIPPA Overview
Documentation and CaseManagement
Planning and Coordination
Mental Health and First Aid
Microsoft Office( Word, Excel, PowerPoint
Certification
NABO (RAM)
Timeline
NABO (RAM)
03-2020
Mental Health First Aid USA
09-2019
IPV Training
04-2019
Housing Specialist
African American Planning Commission Inc.
10.2018 - Current
NALOXONE/CPR
07-2018
Case Manager
Samaritan Day Top Village
08.2015 - 10.2018
C.T.I
10-2014
CPR
10-2014
Housing Specialist
Samaritan Day Top Village
08.2014 - 10.2018
Bachelor of Science - Sociology
York College,
02.2011 - 05.2013
Childhood Abuse Awareness
02-2011
Associate of Science - Mental Health & Human Services
Kingsborough Community College of The City University of New York
07.2008 - 02.2011