Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHANTELLE WILLIAMS

Social Services
Brooklyn,NY

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client needs and return each to optimal quality of life.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
7
7
Certifications

Work History

Housing Specialist

African American Planning Commission Inc.
Brooklyn, New York
10.2018 - Current
  • Explained rental and housing regulations to clients and helped each discover best options for housing.
  • Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
  • Maintained database of housing resources, landlords and management companies.
  • Sought out affordable housing options and residences for people in need.
  • Distribute carfare for external appointments.
  • Conduct inspection for rooms and apartment to see if it is in good standing to be rented out.
  • Help client understand contract to apply for housing program.
  • Complete and submit various housing packet.

Case Manager

Samaritan Day Top Village
Brooklyn, NY
08.2015 - 10.2018
  • Participated in placement preservation planning meetings.
  • Relocate clients to permanent housing.
  • Locate and make use of appropriate community resources for clients.
  • Use and follow a professional development plan to address own strengths and limitations in periodic and annual review.
  • Documented meetings, contacts, and case progress by completing paperwork, progress notes, incident reports and writing individual service plans.
  • Provided case management service for all assigned children.
  • Worked with other family support providers for guidance and assistance.


Housing Specialist

Samaritan Day Top Village
Brooklyn, NY
08.2014 - 10.2018
  • Assisted residents in seeking safe, permanent and affordable housing.
  • Complete initial housing assessment and determine resident's eligibility for various housing programs.
  • Complete monthly housing report. In collaboration with clients, prepare initial and periodic revisions of independent living plan. including short-term and long-term client goals.
  • Taught residents independent living skills like budgeting and money management to help them establish and maintain self-sufficiency.
  • Calculated tenant rent amounts to prepare leases and contracts.
  • Identified and locate resources for clients and make referrals to appropriate services.
  • Provided individual and group counseling regarding housing issues to help residents meet the goals of the service and comprehensive treatment plans.

Education

Bachelor of Science - Sociology

York College,
Queens, NY
02.2011 - 05.2013

Associate of Science - Mental Health & Human Services

Kingsborough Community College of The City University of New York
Brooklyn, NY
07.2008 - 02.2011

Skills

    Progress Evaluation

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Certification

NABO (RAM)

Timeline

NABO (RAM)

03-2020

Mental Health First Aid USA

09-2019

IPV Training

04-2019

Housing Specialist

African American Planning Commission Inc.
10.2018 - Current

NALOXONE/CPR

07-2018

Case Manager

Samaritan Day Top Village
08.2015 - 10.2018

C.T.I

10-2014

CPR

10-2014

Housing Specialist

Samaritan Day Top Village
08.2014 - 10.2018

Bachelor of Science - Sociology

York College,
02.2011 - 05.2013

Childhood Abuse Awareness

02-2011

Associate of Science - Mental Health & Human Services

Kingsborough Community College of The City University of New York
07.2008 - 02.2011

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