Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chantia St. Holder

Columbia,MD

Summary

Proven leader with a track record of enhancing security protocols and team efficiency at companies like Dunbar. Excelled in roles requiring superior customer service and complex problem-solving, significantly improving operational outcomes. Expert in relationship building, adept at driving sales team leadership and reporting, achieving notable performance improvements.

Overview

13
13
years of professional experience

Work History

Security Officer

Dunbar
02.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Recruiter

SecTek
06.2021 - 08.2021
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Implemented candidate tracking system, improving organization and follow-up with potential hires.

Security Officer

Secure America
07.2019 - 12.2020
  • Checked and verified photo identification prior to granting facility access.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Wrote detailed reports of all security breaches and investigations.

Zone Management Supervisor

Walmart
09.2011 - 07.2014
  • Considered and approved policies to support company initiatives and overall performance.
  • Improved zone management efficiency by implementing effective scheduling and resource allocation strategies.
  • Reduced inventory discrepancies with consistent monitoring and timely reporting of issues.
  • Conducted regular audits on work processes, identifying inefficiencies, and implementing corrective actions as needed.

Education

High School Diploma -

Bladensburg High School
Bowie, MD
06.2005

Skills

    Superior customer service

    Sales Team Leadership

    Relationship building and management

    Sales Reporting

    Complex Problem-Solving

Timeline

Security Officer

Dunbar
02.2022 - Current

Recruiter

SecTek
06.2021 - 08.2021

Security Officer

Secure America
07.2019 - 12.2020

Zone Management Supervisor

Walmart
09.2011 - 07.2014

High School Diploma -

Bladensburg High School

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Chantia St. Holder