Summary
Overview
Work History
Education
Skills
Timeline
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Chantrell Davis

Hollywood,FL

Summary

Adept at ensuring passenger safety and satisfaction, I leveraged my flight safety expertise and exceptional problem-solving skills at Spirit Airlines Inc. Demonstrated leadership in emergency situations and a commitment to team collaboration, significantly enhancing customer experience. Mastered instructional technology as a Substitute Teacher, fostering engaging learning environments and promoting student success.

Overview

14
14
years of professional experience

Work History

Flight Attendant

Spirit Airlines Inc.
Dania Beach, FL
11.2012 - Current
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Cooperated with pilots and crew members while performing duties on board the plane.
  • Served beverages and food items and provided key information about offerings to passengers during flights.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Took measures during unusual conditions to maximize safety of customers and crew.
  • Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
  • Greeted passengers to assist in finding seating assignments and properly stowed items in overhead or under-seat storage.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Responded to medical emergencies as needed during flights.

Substitute Teacher, K-Eighth Grade

Renaissance Charter Schools at Pines
Pembroke Pines, FL
03.2023 - 09.2025
  • Maintained classroom order and enforced school and class rules.
  • Provided classroom instruction following regular teacher's lesson plans.
  • Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
  • Took attendance and maintained attendance records during period as substitute.
  • Engaged students in discussions to promote interest and drive learning.
  • Utilized technology tools such as Smartboard, iPads, Chromebooks to enhance student engagement and learning outcomes.
  • Addressed individual student needs and accommodated learning differences.
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.

Customer Service Agent

Spirit Airlines Inc.
Dania Beach, FL
11.2011 - 11.2012
  • Assisted customers with ticket purchases, trip planning, pricing and scheduling.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Printed itineraries and tickets for passengers each day.
  • Performed check-in procedures for both domestic and international flights.
  • Advised passengers of any changes or delays in their scheduled flights.
  • Followed company policies and procedures related to customer service operations at all times.
  • Processed refunds, exchanges, and upgrades when necessary.
  • Assisted customers with ticketing, seating, and baggage handling requirements.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Coordinated with ground crew personnel on arrival and departure procedures for each flight.

Education

Airline/Travel Specialist Diploma -

International Air And Hospitality Academy
Vancouver, WA
04-2011

Skills

  • Safety Procedures
  • Customer service
  • Time management
  • Team collaboration
  • Professional appearance
  • Problem solving
  • Communication
  • Leadership qualities
  • Reliability and punctuality
  • Classroom management
  • Reporting and documenting
  • Lesson implementation
  • Instructional technology

Timeline

Substitute Teacher, K-Eighth Grade

Renaissance Charter Schools at Pines
03.2023 - 09.2025

Flight Attendant

Spirit Airlines Inc.
11.2012 - Current

Customer Service Agent

Spirit Airlines Inc.
11.2011 - 11.2012

Airline/Travel Specialist Diploma -

International Air And Hospitality Academy

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Chantrell Davis