Summary
Overview
Work History
Skills
EDUCATION, CERTIFICATIONS, LICENSES
Timeline
Generic

CHANTRICE GORTON

Apopka,FL

Summary

Reliable, hardworking professional with experience in production, delivery, merchandising, and customer service. Skilled in warehouse operations, inventory control, route delivery, and fast-paced manufacturing environments. Adaptable team player with strong safety awareness and the ability to learn quickly and meet performance goals.

Overview

11
11
years of professional experience

Work History

Delivery Driver

Kroger
Groveland, FL
11.2024 - 02.2026
  • Delivered customer orders accurately and on schedule
  • Completed DOT-compliant pre-trip vehicle inspections
  • Loaded and unloaded merchandise safely
  • Maintained strong customer satisfaction
  • Navigated changing road and weather conditions safely

Production Associate

Perdue Farms
Macon, GA
03.2024 - 11.2024
  • Operated processing and packaging equipment
  • Met daily production quotas in a high-volume facility
  • Inspected products for USDA compliance
  • Followed sanitation and food safety procedures
  • Prepared products for distribution

Sales Merchandiser

Coca-Cola Beverages Florida
Orlando, FL
12.2020 - 03.2024
  • Executed merchandising resets and inventory rotation
  • Managed multiple store accounts to increase product visibility
  • Monitored stock levels and submitted accurate orders
  • Built positive relationships with store managers
  • Served as District Safety Ambassador

Phone, Email & Chat Representative

Bed Bath & Beyond
02.2018 - 06.2020
  • Assisted customers with orders, returns, and delivery scheduling
  • Resolved escalations and exceeded performance metrics
  • Maintained precise documentation and order records

Phone Representative

Convergys
12.2016 - 07.2017
  • Resolved customer issues and provided tech troubleshooting
  • Upsold and cross-sold products as needed

Cashier / Sales Associate

Universal Studios
Orlando, FL
06.2015 - 07.2017
  • Processed transactions and delivered excellent customer service
  • Opened and closed restaurant operations
  • Maintained cleanliness and operational standards

Skills

    Logistics & Delivery

    Route planning & GPS navigation

    DOT compliance & pre-trip inspections

    Production & Warehouse Operations

    Equipment operation

    Packaging, labeling & distribution prep

    Merchandising & Inventory

    Product placement, resets & rotation

    Inventory monitoring & order placement

    Retail account management

    Customer Support & Communication

    Conflict resolution & troubleshooting

    Order management, returns & refunds

    Technical & Administrative Skills

    Data entry (96 WPM)

    Team collaboration & cross-functional support

EDUCATION, CERTIFICATIONS, LICENSES

High School Diploma

Apopka,Fl

Apopka High School

May 2015

Timeline

Delivery Driver

Kroger
11.2024 - 02.2026

Production Associate

Perdue Farms
03.2024 - 11.2024

Sales Merchandiser

Coca-Cola Beverages Florida
12.2020 - 03.2024

Phone, Email & Chat Representative

Bed Bath & Beyond
02.2018 - 06.2020

Phone Representative

Convergys
12.2016 - 07.2017

Cashier / Sales Associate

Universal Studios
06.2015 - 07.2017
CHANTRICE GORTON