Chantry Ryoshi
Roswell,Iowa
Summary
Dynamic Shift Manager and Professional Painter with a proven track record at Bbops and Henderson Painting. Excelled in customer service and staff motivation, significantly enhancing team performance and client satisfaction. Skilled in decision-making and workplace safety, adept at fostering positive relationships and achieving cost-effective, high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Shift Manager
Bbops
02.2024 - 10.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
Front of Line
Bbops
10.2023 - 02.2024
Professional Painter
Henderson Painting
05.2014 - 07.2020
- Collaborated with clients to select optimal color schemes and finishes, resulting in visually appealing spaces.
- Upheld company reputation for excellence through diligent adherence to established quality standards throughout each painting project.
- Continuously expanded knowledge of industry trends, techniques, and materials through regular professional development opportunities.
- Ensured proper maintenance of tools and equipment, prolonging their lifespan and reducing replacement costs over time.
- Delivered exceptional end results while minimizing disruption to occupants during large-scale residential repaints.
- Maintained a clean and safe work environment by adhering to industry best practices and safety guidelines.
- Achieved cost savings for clients by recommending high-quality yet affordable materials based on their specific needs and preferences.
- Expertly executed surface preparation tasks such as sanding, scraping, and priming before applying paint for long-lasting results.
- Effectively communicated progress updates with clients throughout each stage of the project, fostering trust and transparency in all dealings.
Education
GED -
Colorado State University
Fort Collins, CO05.2014
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Workplace Safety
- Accurate money handling
- Staff Motivation
- Opening and closing procedures
- Punctual and Reliable
- Handling Customer Complaints
- Energetic and Enthusiastic
- Relationship Building
- Training and mentoring
Timeline
Shift Manager
Bbops
02.2024 - 10.2024
Front of Line
Bbops
10.2023 - 02.2024
Professional Painter
Henderson Painting
05.2014 - 07.2020
GED -
Colorado State University
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