Chanttel Tillman
Roscoe ,IL
Summary
Led initiatives to integrate academic knowledge into practical applications within the healthcare sector. Cultivated exceptional interpersonal communication and time management skills to prioritize and complete urgent tasks effectively. Developed a comprehensive understanding of OSHA, FDA, EPA, CDC, and HIPAA regulations to ensure compliance and safety standards.
Overview
2022
2022
years of professional experience
Work History
Customer Service Representative
Assisting Hands HomeCare
2023 - 2026
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Trained new staff on company policies, procedures, and customer service best practices.
- Implemented process improvements to streamline operations and reduce response times.
Sterilization Processing Technician
Mercy Health
01.2021 - 01.2022
- Scanned dirty surgical instruments into the computer system before starting the decontamination process.
- Pre- Soaked the surgical instruments for the required time-frame.
- Surgical instruments would go through the washer then dry to be packed into a ridge container.
General Cleaner
Vonachen Group
01.2020 - 01.2021
- Showcased exceptional reliability while cleaning assigned buildings unsupervised.
- Thoroughly cleansed floors, windows, and surfaces using appropriate solutions and tools.
- Directly contributed to the team’s success by comprehensively training new hires.
Custodial Worker
University of Illinois
01.2019 - 01.2020
- Commended by supervisor for being readily available on-call to cover empty shifts.
- Examined buildings for cleanliness and proactively cleansed areas missed by team members.
- Remained accountable for assigned areas at all times and maintained professional communication with management.
- Utilized industrial equipment to clean floors and ensured buildings were secure.
Education
Sterile Processing Certificate - undefined
Kishwaukee College
Malta, IL04.2021
GED - undefined
TRIO Opportunity Education Center
Chicago, IL04.2018
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Sterilization Processing Technician
Mercy Health
01.2021 - 01.2022
General Cleaner
Vonachen Group
01.2020 - 01.2021
Custodial Worker
University of Illinois
01.2019 - 01.2020
Sterile Processing Certificate - undefined
Kishwaukee College
GED - undefined
TRIO Opportunity Education Center
Customer Service Representative
Assisting Hands HomeCare
2023 - 2026