Chanze Cruesoe

Face-to-face marketing representative engaging retail store customers to generate donations for nonprofit organizations, including Humane World for Animals and Special Olympics. Delivered tailored, persuasive pitches by quickly assessing donor interests and adapting messaging to maximize engagement and conversions. Consistently overcame objections and maintained resilience in a high-rejection environment while achieving performance targets. Built rapport and trust with diverse individuals while professionally representing the organization in a polished, suit-required setting. Trained and mentored new team members, and conducted interviews to support team growth and development.

• I assist clients in selecting life insurance policies that provide coverage for a specified term, ensuring their families’ financial security. I assess clients' needs, financial goals, and risk factors, offering guidance on policy options and helping clients understand premium structures, benefits, and coverage limits. I also conduct market research and stay informed about various term life products to recommend the best fit for each client’s situation. This role requires building trust-based relationships, conducting thorough consultations, and delivering customized solutions that align with clients’ long-term financial plans. Additionally, I manage client accounts, follow up on policy renewals, and address questions or concerns over the life of the policy. Strong communication, sales skills, and a customer-focused approach are essential for success in this role.

• As a youth worker at the Boys and Girls club of Smyrna, I oversaw youth programs and activities, ensuring a safe, inclusive, and engaging environment for young kids. We implemented programs that promoted personal, social, and educational growth, tailored to the needs of the kids. This role involved supervising and mentoring young kids, helping with events, and collaborating with community partners. Strong leadership, communication, and problem-solving skills are essential to effectively support and inspire youth while fostering a positive community atmosphere.