Summary
Overview
Work History
Education
Skills
Timeline
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CHAOMY LOPEZ

The Bronx,NY

Summary

Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

1
1
year of professional experience

Work History

Secretary

Disla Enterprises Corp.
The Bronx, NY
01.2024 - Current
  • Maintained organized filing system of paper and electronic documents.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.

Nail Technician

onyx Nail Lounge Desing
The Bronx, NY
02.2023 - 04.2024
  • Met with clients to discuss needs, service preferences and special requests.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Performed high volume of daily customers gel, acrylic and natural manicures.

Education

High School Diploma -

Nuestra Senora De Lourdes
Domincan Republic
07-2019

Skills

  • Proofreading expertise
  • Supply Restocking
  • Expense Tracking
  • Calendar Management
  • Sales Support
  • Database Management
  • Strong numeracy
  • Patience and composure
  • Reliability and punctuality
  • Customer Focus
  • Order coordination
  • Customer Service
  • Customer Complaint Resolution
  • Work independently
  • Lock and Key Management
  • Cleaning Expertise
  • Supply Management
  • Facility Access Control
  • Building inspection
  • Client Communication

Timeline

Secretary

Disla Enterprises Corp.
01.2024 - Current

Nail Technician

onyx Nail Lounge Desing
02.2023 - 04.2024

High School Diploma -

Nuestra Senora De Lourdes
CHAOMY LOPEZ