Chapella Leftwich
Summary
Marketing Project Manager with experience in executing complex projects within diverse mediums. Proven ability to drive teams towards achieving project goals while adhering to timelines and budgets. Demonstrated strengths include strategic planning, risk management, and stakeholder communication. Past work has resulted in successful project completion, improved efficiency, and significant cost savings.
Overview
27
27
years of professional experience
Work History
MarCom Project Manager I
CATHOLIC RELIEF SERVICES
01.2016 - Current
- Led and managed cross-functional teams to successfully execute marketing projects.
- Defined project objectives, scope, and deliverables in alignment with business goals, ensuring effective representation of the brand.
- Developed and implemented detailed project plans, timelines, and budgets, monitoring progress, and resolving issues to ensure high-quality deliverables.
- Facilitate the procurement of projects that cannot be done by our in-house image center.
- Traffic video production, transcripts, hire voice-over talent, etc.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Produced thorough, accurate and timely reports of project activities.
Online Content Specialist Under Contract
NIH NLM/Taj Technologies
06.2014 - 03.2016
- Content management system administrator responsible for managing content workflows, content review, and content approvals for PMC.
- Liaison to publishers and data providers for several journals.
- Manage database interactions that provide web content.
- Troubleshoot XML.
- Quality assurance for articles submitted to PMC.
- Provide consultation and guidance to publishers and data providers.
- Analyze data in UNIX.
- Developed and maintained a content calendar that ensured timely publication across multiple platforms.
- Edited existing content to ensure accuracy, consistency and quality standards are met.
Program Director
Print Corp of America
01.2012 - 01.2014
- Digital Print Lead the POD healthcare enterprise storefront, group, and bulk products, maintaining SLA for customers with a 500, 000 budget
- Supported the deployment, implementation, and testing of new and updated products for the customer's POD storefront site
- Resolve workflow issues with XML files, ADSI, and production equipment
- Conduct bi-monthly billing and inventory
- Purchase shipping supplies for the customer's daily orders
Director/Digital Card Production
01.2012 - 01.2014
- Directed the day-to-day production/fulfillment, for on-demand greeting cards for customer with a multi-million dollar budget
- Provided daily updates to the customer
- Kept compliant with SLA for the customer and assured the orders are processed correctly
- Troubleshoot XML, CJP, DigitalPCS, and Xante issues
- Constructed and updated Standard Operation Procedures for new workflow processes
- Awarded employee of the month after helping the company save on overtime labor by utilizing supplemental workers
Production Manager
Hanley Wood
01.2007 - 01.2011
- Managed day-to-day production of 2-4 B2B publications (Multifamily Executive, Apartment Finance Today, Developer, Affordable Housing Finance, Architectural Lighting, Architect, and ProAv)
- Coordinated content schedules with sales, publisher, marketing, edit, and art
- Trafficked print/web ad an edited material
- Produced web content for digital editions
- Constructed print schedules and mail dates
- Supervised 3 production staff members
- Served 12K - 40K subscribers
- Reduced paper waste 15%, improved consistency and reduced errors by implementing electronic layout to manage operations
- Project was implemented on time and on budget
- Decreased costs 30% by implementing structured quality control that eliminated make goods and edit revisions
- Introduced quarterly goals for direct reports that provided growth opportunities resulting in reduced turnover
- Initiated relationship building skills for production staff, as well as staff of Architect, and Architectural Lighting publications, which improved interactions between departments
Production Manager
Postnewsweek Tech MediA
01.2000 - 01.2007
- Managed day-to-day production of 3 B2B weekly publications (Government Computer News, Defense Systems, and Government watch Leader)
- Trafficked and transmitted ad materials to printers
- Collaborated with edit, sales, publisher, marketing, and art for content for each newspaper
- Served 20K - 36K subscribers
- Supervised a production staff member
- Increased productivity 25% by redesigning ad traffic work flow
- Reduced turnover by providing training opportunities for direct report
Production coordinator
American Trucking Assoc
01.1998 - 01.2000
- Designed classified sections for Transport Topics
- Created multiple layouts for several sections of the newspaper
- Improved efficiencies 40% by redesigning workflow that improved quality control
Education
Masters - Print Media
Rochester Institute of Technology
Bachelors - human ecology
University of Maryland Eastern Shore
Associates - advertising & communicatons
Fashion Institute of Technology
Skills
- Project management
- Meeting facilitation
- Scope management
- Fast-paced environment
- Analytical mindset
- Problem-solving capabilities
- Project tracking
- Systems implementation
- Planning and scheduling
- Deliverable tracking
Training
- Customer Service Training, PNC
- Management Techniques, PostNewsweek
- Color Correcting in Photoshop, American Trucking
- Project Management Content Portal, CRS
- Project Management Professional Training, CRS
Accomplishments
- PMP Course Training
- Drove a over 3,000 miles for a media tour campaign Be Unafraid
Timeline
MarCom Project Manager I
CATHOLIC RELIEF SERVICES
01.2016 - Current
Online Content Specialist Under Contract
NIH NLM/Taj Technologies
06.2014 - 03.2016
Program Director
Print Corp of America
01.2012 - 01.2014
Director/Digital Card Production
01.2012 - 01.2014
Production Manager
Hanley Wood
01.2007 - 01.2011
Production Manager
Postnewsweek Tech MediA
01.2000 - 01.2007
Production coordinator
American Trucking Assoc
01.1998 - 01.2000
Masters - Print Media
Rochester Institute of Technology
Bachelors - human ecology
University of Maryland Eastern Shore
Associates - advertising & communicatons
Fashion Institute of Technology