Chaquia Smith
Cordele,US
Summary
Customer relationship management, supply and demand planning, time management, and program management are among the skillsets of this adaptable and focused team player.
Overview
2
2
years of professional experience
Work History
Patient Account Representative
Crisp Regional Hospital
Cold Bay, Georgia
08.2024 - Current
- Assisted in resolving patient complaints related to account balances, insurance coverage, and payment plans.
- Processed payments from patients and maintained accurate records of all transactions.
- Researched discrepancies in patient accounts to determine appropriate resolution.
City Carrier Assistant
United States Postal Service, USPS
Cordele, GA
07.2023 - Current
- Enhanced mail delivery efficiency by sorting and organizing mail according to established routes.
- Improved customer satisfaction by promptly responding to inquiries and addressing concerns related to postal services.
- Maintained accurate records of deliveries and collections, ensuring timely updates for the tracking system.
Kitchen Manager
Kellwell Management
Cordele, GA
01.2023 - 06.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Education
High School -
Crisp County High School
Cordele, GA01.2008
Skills
- Excellent communication skills
- Inspection protocols
- Documentation and control
- Understanding of materials
- Product testing
- MS Office
- Quick learner
- Customer service
Timeline
Patient Account Representative
Crisp Regional Hospital
08.2024 - Current
City Carrier Assistant
United States Postal Service, USPS
07.2023 - Current
Kitchen Manager
Kellwell Management
01.2023 - 06.2023
High School -
Crisp County High School