Overview
Work History
Education
Skills
Websites
Tools
Certification
Timeline
Generic

Chaquira Moreno

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operation Specialist

Apple
12.2021 - Current
  • Streamlines inventory management processes, resulting in a 99% Accuracy rate for in store products
  • Manages vendor relationships to ensure timely delivery of products and services, enhancing overall customer satisfaction.
  • Collaborates with cross-functional teams to enhance operational efficiency, improving store performance metrics and quarterly goals
  • Implemented new solutions that improved workflow efficiency and reduced processing time

Product Designer Intern

Apple
07.2023 - 11.2023
  • Collaborated with engineers and designers to conceptualize and design user-friendly interfaces, enhancing user experience
  • Conducted user research and usability testing to gather feedback, leading to actionable insights that informed design iterations
  • Participated in group design critiques, providing constructive feedback to peers and incorporating suggestions into design revisions
  • Contributed to the visual design of new features, such as Apple intelligence, ensuring alignment with Apple's branding and user experience standards
  • Analyzed competitor products and industry trends to identify opportunities for innovation and improvement in mapping features

Product Zone Specialist

Apple
08.2017 - 12.2021
  • Provided expert product knowledge and personalized recommendations to customers, boosting customer satisfaction scores by 25%
  • Maintained up-to-date knowledge of Apple's product offerings and industry trends to effectively address customer inquiries and needs
  • Resolved customer issues and concerns swiftly, fostering a positive store environment and enhancing team reputation

Education

Bachelor of Science - Information Technology

Florida International University
Miami
12.2022

Skills

  • User Experience Design
  • Low & High Fidelity Prototyping
  • Usability Testing
  • User Interface Design
  • Cross Functional Collaboration
  • Attention to Detail
  • User Research
  • Wireframing
  • Design Systems
  • Graphic Design

Websites

Tools

  • Figma
  • Procreate
  • Adobe Illustrator, InDesign, Photoshop, Lightroom, After Effects
  • Framer
  • HTML/CSS
  • Swift
  • Python
  • Sketch


Certification

Google UX Design Specialization

Credential ID 5K23W8P34FZK

Timeline

Product Designer Intern

Apple
07.2023 - 11.2023

Operation Specialist

Apple
12.2021 - Current

Product Zone Specialist

Apple
08.2017 - 12.2021

Bachelor of Science - Information Technology

Florida International University

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Chaquira Moreno