Summary
Overview
Work History
Education
Skills
References
Timeline
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Char Alexander

Phoenix,AZ

Summary

Results-driven professional with a background in project coordination and screenwriting. Skilled in managing projects and collaborating with teams to meet deadlines. Currently a mentee with State Farm's marketing department, gaining insights into digital marketing and content creation. Strong communicator with a passion for storytelling and creative problem-solving.

Overview

4
4
years of professional experience

Work History

Claims Specialist

State Farm Insurance
Tempe, AZ
01.2024 - Current
  • Manage and assess insurance claims with precision, ensuring the accuracy of all policyholder information and compliance with company standards
  • Conduct thorough claims investigations, gathering relevant documentation, statements, and evidence to validate claims, resulting in a high accuracy rate in claims processing
  • Collaborate with contractors and vendors to review and reconcile invoices, estimates, and repairs, ensuring that all documentation aligned with policy terms and coverage

Project Coordinator

Johnson Controls
Tempe, AZ
06.2023 - 01.2024
  • Collaborated with internal teams and external vendors to ensure that all project documentation, including plans and reports, communicated project objectives effectively
  • Developed and maintained detailed project documentation, requiring clear, concise, and structured written communication to ensure clarity across all stakeholders
  • Acted as the primary point of contact for clients and stakeholders, providing regular updates and clear written summaries of project status and timelines

Project Coordinator

Carvana LLC
Tempe, AZ
08.2020 - 11.2022
  • Drafted internal and external communications, including promotional emails, project updates, and community outreach materials, showcasing a strong ability to tailor messaging to different audiences
  • Spearheaded BEACON Community initiatives, writing promotional flyers, community emails, and other content for company-wide events
  • Coordinated the creation of project briefs, scope documents, and deliverables, ensuring clear, written instructions were provided to all team members
  • Designed security infrastructure and coordinated security installation projects across more than 60 locations, ensuring consistent adherence to security standards and streamlined implementation
  • Played a key role in the BEACON Book Club, writing and distributing promotional material and managing written communications for events like Poetry Night and Trivia Night

Education

B.A. - Film and Media Production

Arizona State University
Tempe, AZ
12-2025

B.A. - Criminal Justice and Criminology

Arizona State University
Phoenix, AZ
12.2019

Associate Degree - Criminal Justice and Criminology

Chandler Gilbert Community College
Chandler, AZ
12.2016

Skills

  • Script Development Expertise
  • Cross-Functional Collaboration
  • Team Leadership
  • Project planning
  • Communication
  • Strategic Planning
  • Relationship building

References

References available upon request.

Timeline

Claims Specialist

State Farm Insurance
01.2024 - Current

Project Coordinator

Johnson Controls
06.2023 - 01.2024

Project Coordinator

Carvana LLC
08.2020 - 11.2022

B.A. - Film and Media Production

Arizona State University

B.A. - Criminal Justice and Criminology

Arizona State University

Associate Degree - Criminal Justice and Criminology

Chandler Gilbert Community College
Char Alexander