Chardae Holmes

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• Collaborated with other agencies, organizations, and providers to coordinate referrals.
• Maintained accurate records of all referrals made by the agency including contact information, services provided.
• Scheduled patients according to availability, urgency and insurance authorization guidelines.
• Developed productive working relationships with numerous insurance company representatives.
• Ensured proper handling of confidential information at all times in accordance with company policies.

• Directed phone inquiries, answered customer questions, and scheduled appointments.
• Greeted, registered, and checked in patients.
• Provided forms to fill out or update and added the latest information computer system.
• Ran form copies, faxed information, and made phone calls to patients, other providers, and insurance companies.
• Processed payments and informed individuals of further financial responsibility to facilitate timely payments.

• Tracked food production levels, meal counts, and supply costs.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
• Managed staff schedules and maintained adequate coverage for all shifts.

• Quoted prices, credit terms, and other bid specifications.
• Maintained current knowledge of evolving changes in the marketplace.
• Contributed to event marketing, sales, and brand promotion.
• Met existing customers to review current services and expand sales opportunities.
• Helped customers locate products and checked store systems for merchandise at other sites.