Chardonnay Hampton
Memphis,TN
Summary
Skilled at working with little oversight to complete tasks efficiently. Familiar with housekeeping, childcare, restocking, order picking, and customer service. Tech-savvy and collaborative with friendly nature and driven approach. I'm looking for a new role where hard work and dedication will be highly valued, with good work-life balance.
Overview
7
7
years of professional experience
Work History
Customer Service WFH
Home Depot
Memphis, TN
02.2022 - Current
- Sourced and managed customer retention database and online appointment booking system.
- Strengthened customer retention by offering discount options.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Picker
Amazon
Byhalia, MS
09.2021 - 12.2021
- Selected products and items from shelves and pallets for customer orders.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Nanny
Private Family
Collierville, TN
12.2020 - 07.2021
- Helped children discover enrichment activities to inspire imagination and creativity.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
Warehouse Worker/Assembly Line
Carrier
Collierville, TN
08.2020 - 10.2020
- Worked on an assembly line, Cross trained and put together a control box
- Completed accurate assembly work by positioning and aligning components.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Used established assembly instructions to complete jobs.
Cashier/Crew Member
Burger King
Collierville, TN
06.2020 - 08.2020
- Rotated stock to ensure freshness of products.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Organized order taking station to ensure efficient workflow.
- Mastered point-of-service computer system for automated order taking.
Cashier/Crew Member
Wendy's
Germantown, TN
06.2019 - 08.2019
- Worked closely with front-end staff to assist customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Maintained safe food handling practices to prevent germ spread.
Nanny
Private Family
Germantown, TN
05.2017 - 05.2018
- Part time nanny, Meal prep, Outside play, Schedule Following, Homework Help
- Helped children discover enrichment activities to inspire imagination and creativity.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Education
Diploma -
Ridgeway High School
Memphis, TN06-2020
Skills
- Typing experience
- Organization
- Customer service
- Computer Literacy
- Professional Telephone Demeanor
- Attention To Detail
- Order Processing
- CRM Software
Projects
- Summer Learning Garden Internship, During this internship, I grew fruits and vegetables in a garden and maintained the garden. Some days I was able to eat from the garden, make smoothies, and even take some home. I learned how to tend to a garden and how important health is. SOS (Service Over Self)- Summer Camp Project, SOS was a Christian summer camp program where we learned the importance of prayer and helping others as God would want us to. We learned to put serving others over ourselves and to not be selfish and spread love and kindness.
- SOS was a Christian summer camp program where we learned the importance of prayer and helping others as God would want us to. We learned to put serving others over ourselves and to not be selfish and spread love and kindness.
Timeline
Customer Service WFH
Home Depot
02.2022 - Current
Picker
Amazon
09.2021 - 12.2021
Nanny
Private Family
12.2020 - 07.2021
Warehouse Worker/Assembly Line
Carrier
08.2020 - 10.2020
Cashier/Crew Member
Burger King
06.2020 - 08.2020
Cashier/Crew Member
Wendy's
06.2019 - 08.2019
Nanny
Private Family
05.2017 - 05.2018
Diploma -
Ridgeway High School
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