Charese Nebeker
Ogden,Utah
Summary
Twenty-two years of sales and customer service. Three years of property management. Fifteen years of senior management. Five years of commercial lending: including SBA 504, SBA 7A, USDA, commercial construction, commercial real estate, equipment financing and business lines of credit. Thirteen years of mortgage lending requirements. Primary abilities include loan interview, credit analysis, debt ratio, debt service, personal recommendation, underwriter submission and loan closing. Experience working with mortgage brokers, builders, appraisers and title companies. Eighteen years of credit approval. Seventeen years of collection experience. Abilities include collection of 30 through 120 day past due accounts, returned checks, repossession, small claims court and bankruptcy court. Ogden Weber Chamber member, New member committee, Annual dinner committee, Spikers, Leadership Northern Utah, Presidents Club 2005, Relay for Life team leader, VITA volunteer, Notary Public, State of Utah department of insurance. Microsoft Word, Excel, QuickBooks, Service Fusion. Proven ability to work without direct supervision. Self Starter.
Overview
21
21
years of professional experience
Work History
Property Manager
Nebeker Apartments
Layton, UT
01.2022 - Current
- Responsible for overseeing the daily operations of an 8 plex located in Layton Utah, which include collecting rent, handling tenant inquiries, coordinating maintenance and repairs, ensuring compliance with local laws and insuring partners.
- Manage property finances, conduct tenant screenings, and market the property to attract new tenants.
Senior Office Manager
Forced Aire HVAC
Layton, Utah
01.2010 - Current
- Assistant to business owner, service, and sales technicians.
- Responsible for creating and maintaining all customer and employee scheduling, daily meetings, employee dispatch, creating work orders and invoices, A/P & A/R, human resources, marketing and advertising, payroll, and liability reporting.
- Website management, purchasing, contract negotiation, all aspects of banking transactions, equipment registration and warranty exchange documentation.
- Construction permits and inspection scheduling, preparing business and personal tax returns.
- Prepare and submit any loan documents related to business loans.
- Assist customers with rebate applications.
- Sales and customer service.
- Committed to provide excellent customer service.
Owner
Mommies Helper
Layton, UT
02.2016 - 12.2022
- Responsible for all aspects of running a small business including marketing, employee relations, sales, purchasing, A/P, A/R.
Commercial Loan Officer
Centennial Bank
Ogden, Utah
02.2009 - 09.2009
- Responsible for commercial loan growth which included marketing mortgage brokers, real estate agents, home builders and business clients throughout the state of Utah.
- Manage and retained existing business clients along with outside sales to bring in new business.
- Experienced in originating and underwriting commercial loans, commercial construction, SBA 504 and 7A and USDA guaranteed loans.
- Committed to provide excellent customer service.
Commercial Loan Officer
Barnes Banking Company
Bountiful, Utah
12.2004 - 02.2009
- Responsible for deposit and loan growth which included marketing mortgage brokers, real estate agents, home builders and business clients throughout the state of Utah.
- Managed and retain existing business clients along with outside sales to bring in new business.
- Experience originating and underwriting commercial loans, commercial construction, SBA 504, residential construction and home equity products.
- Committed to provide excellent customer service.
Education
Graduate -
Roy High School
01.1984
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Stevens Henager College of Business
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Weber State University
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Davis Applied Technology Center
Skills
- Microsoft Word
- Excel
- QuickBooks
- Service Fusion
- Proven ability to work without direct supervision
- Self Starter
- Property management
- Customer service-focused
- Rent collection
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff management
- Property tours and inspections
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Administrative support
- Fair housing mandates
- Tenant and eviction laws
- Financial budgeting and reporting
- Property management expertise
- Marketing and advertising
- Preparing property agreements
- Apartment maintenance
- Payment collection
- Property inspections
- Leasing and sales
- Vendor management
- Multi-family property management
- Maintenance coordination
- Contract negotiation
- Adaptable
- Property accountability
- Valid [state name] driver's license
- Business administration
- Software utilization
- Database management
- Building operations
- Business development
- New construction
- Knowledge of [state name] real estate laws
- Real estate license
- MRI accounting software
- Licensed broker
- Lending
- Maintenance
- Debt control
- Eviction notices
- Accounting operations
- Leasing operations
- Mortgages and loans
- Unit vacancies
- Skilled multi-tasker
- Work order monitoring
- Property marketing and promotion
- Landscaping and grounds maintenance
- Lease administration
- Commercial property
- Parking operations
- Fair housing compliance
- Data entry
- Critical thinking
- Client relations
- Relationship building
- Decision-making
- Microsoft office
- Property showing
- Administrative leadership
- Creative and adaptable
- Operations management
- Dispute handling
- Sales and marketing
- Repair planning
- Grounds and facility inspection
- Maintenance management
- Disturbance handling
- Office staffing
- Complaints investigation
- Deposits management
- Tenant eligibility determination
- Schedule coordination
- Sale and rental recordkeeping
- Performance assessment
- Property marketing
- Social media engagement
- Staff coordination
- Employee motivation and guidance
- Budget preparation
- Violation resolution
- Rent pricing optimization
- Financial reporting
- Personnel management
- Vacancy marketing
- Codes compliance
- Financial oversight
- Mobile device operation
- Capital projects management
- Clear communication
- Customer relations
- Loan processing
- Entrepreneurial
- Preventive Maintenance
- Compliance monitoring
- Grounds maintenance
Personal Information
Title: Senior Office Manager
Timeline
Property Manager
Nebeker Apartments
01.2022 - Current
Owner
Mommies Helper
02.2016 - 12.2022
Senior Office Manager
Forced Aire HVAC
01.2010 - Current
Commercial Loan Officer
Centennial Bank
02.2009 - 09.2009
Commercial Loan Officer
Barnes Banking Company
12.2004 - 02.2009
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Stevens Henager College of Business
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Weber State University
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Davis Applied Technology Center
Graduate -
Roy High School