Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Harrison

Palm Bay

Summary

Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Property Manager

Shoreview Apartment
01.2024 - Current
  • Preparation of annual operating budget
  • Responsible for monthly variance repots
  • Perform routine property inspections
  • Resident relations and work order follow up
  • Negotiate and implement all service contracts
  • Accounts payable approval
  • Review & follow up on delinquencies
  • Preparation and reconciliation of annual escalations
  • Assist in the coordination of capital projects
  • Coordination of all building activities
  • Oversee Maintenance Personnel
  • Abstract leases and input into MRI
  • Work closely with the leasing team for new leases / renewals
  • Coordinate resident move ins and move outs

Assistant Community Manager

Trinity Towers West
03.2022 - 12.2023
  • Process rents and vendor checks, Take care residents with their recertification, Help the potential applicants fill out the application, Also put them in the system ran their background. But potential applicants in the HUD waitlist also help them fill out applications. Check voicemails, answer phone calls, make appointment for residence applicants and vendors to come to the office

Section 8 Specialist

The Housing Authority of the City of Titusville
05.2021 - 03.2022
  • Help my clients with anything they needed. Completed AR packets on a daily basis, also completed IR as well. Help out with orientation with VASH and EHV. Answering the to assist my clients as well as the landlord and any prospects that would call or come into the office. Calculated all income a long with banking, child support, food stamps, unemployment. Also had to run background checks and EIV on any client that send any documents that is with AR or IR. Helped out with inspections and audit inspections.

Front Desk Agent

Hyatt Place
04.2021 - 03.2022
  • Check guest in and out of there rooms. Receive payment and answer any questions that they may have about the hotel. I am in charge of breakfast on the weekend. Help the guest with anything they need thru out there stay at the Hyatt.

Assistant Community Manager

Emerald Place Apartments
02.2021 - 05.2021
  • Help residents with their recertification, Help the potential applicants fill out the application, Also put them in the system ran their background. But potential applicants in the HUD waitlist also help them fill out applications. Check voicemails, answer phone calls, make appointment for residence applicants and vendors to come to the office.

Assistant Community Director

Hammock Harbor
06.2020 - 02.2021
  • Help with recertifications, answer the phone assisted residents with any questions or concerns, sent residents to eviction, quarterly inspections, move in and move out inspections, scheduled events and vendors to come on property.

Assistant Community Manager

Palmetto Ridge Estates
11.2017 - 06.2020
  • Present properties and provided amenities in a positive light to prospective tenants
  • Act as a landlord for property owners and help them navigate the property market
  • Advertise available properties using a variety of media and promoting materials
  • Determine the needs, living standards and economic viability of prospect customers
  • Confirm rental application data and personal references
  • Stay knowledgeable of the property market status
  • Provide information on all aspects of properties (expansion, zoning, crime etc)
  • Negotiate leasing terms and conditions and close deals
  • Ensure proper maintenance and inspect properties periodically

Front Desk Receptionist

International Palms Resort
02.2017 - 03.2018
  • Guest in guest and check out guest, Make reservations, Answering the phone, Assist guest around Cocoa Beach and also a round the resort.

Sales Associate

Ron Jon Surf Shop
06.2016 - 01.2017
  • Customer Service, Cashier, Shoes Dept, Ladies Dept, Mens Dept.

Cashier, Stock Sales floor, Set the weeklyAd, Help unloaded

Merchandise Handler
10.2014 - 01.2016
  • Pick merchandise from sales floor and ship it to customer, Cashier, Stock Sales floor, Set the weekly Ad, Help unloaded trunks, Help at guest service

Customer service

Orange County Public School Transportation
09.2012 - 10.2015
  • Answering the phone, communicates with drivers, operates a computer to entering, retrieve, reviewing paperwork for bus drivers, utilizes word processing
  • Application used: Microsoft outlook, Word, Windows, Map net web, Ops ID, Transit

Education

Associate of Science -

Everest University
Orlando, FL

High school diploma - undefined

Evans High School
Orlando, FL
05.2006

Skills

  • Property management
  • Customer service
  • Hotel experience
  • Customer Service
  • Guest services
  • Management Experience
  • Word Processing
  • Planograms
  • Tax experience
  • Guest Services
  • Word
  • Fair Housing regulations
  • Payroll
  • Tax Experience
  • Front desk
  • Section 8
  • Office management
  • Communication skills
  • Yardi
  • QuickBooks
  • LIHTC
  • Budgeting
  • Property Management
  • Microsoft outlook
  • Cash handling
  • Office Management
  • Excel
  • Fair Housing Regulations
  • Microsoft Office -Excellent attendance record -Willingness to take on added responsibility -Strong sense of ethics
  • Property Leasing
  • Microsoft Office
  • Microsoft Word
  • Clerical experience
  • Cash register
  • Onesite
  • Accounts Payable
  • Sales
  • Management
  • Microsoft Excel

Certification

Driver's License

Timeline

Property Manager

Shoreview Apartment
01.2024 - Current

Assistant Community Manager

Trinity Towers West
03.2022 - 12.2023

Section 8 Specialist

The Housing Authority of the City of Titusville
05.2021 - 03.2022

Front Desk Agent

Hyatt Place
04.2021 - 03.2022

Assistant Community Manager

Emerald Place Apartments
02.2021 - 05.2021

Assistant Community Director

Hammock Harbor
06.2020 - 02.2021

Assistant Community Manager

Palmetto Ridge Estates
11.2017 - 06.2020

Front Desk Receptionist

International Palms Resort
02.2017 - 03.2018

Sales Associate

Ron Jon Surf Shop
06.2016 - 01.2017

Cashier, Stock Sales floor, Set the weeklyAd, Help unloaded

Merchandise Handler
10.2014 - 01.2016

Customer service

Orange County Public School Transportation
09.2012 - 10.2015

High school diploma - undefined

Evans High School

Associate of Science -

Everest University

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