CHARESE CHRISTIE
Indianapolis
Summary
Professional scheduling expert with significant experience in coordinating complex schedules and optimizing operations. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in project management, time management, and resource allocation, consistently ensuring efficient workflow and high standards. Recognized for reliability and effective communication in high-pressure environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Scheduling Coordinator
St. Vincent Outpatient Oncology Center
07.2024 - Current
- Coordinated scheduling for multiple departments, optimizing resource allocation and staff coverage.
- Developed and maintained scheduling templates to streamline operations and enhance team communication.
- Analyzed workflow patterns to identify inefficiencies and implemented corrective measures to improve scheduling accuracy.
- Led cross-functional meetings to align project timelines with staffing capabilities, ensuring timely deliverables.
- Collaborated with management to forecast staffing needs based on project demands, enhancing planning effectiveness.
Office Administrator/Billing and Coder
Simply Moore Home Care
07.2023 - 04.2025
- Coordinated office operations and maintained efficient scheduling for staff and client appointments.
- Streamlined administrative processes, enhancing workflow efficiency and reducing document retrieval time.
- Managed confidential client records and ensured compliance with HIPAA regulations.
- Developed training materials for new hires to facilitate onboarding and improve team performance.
- Implemented electronic filing system, increasing accessibility of documents for staff collaboration.
- Fostered positive relationships with clients and vendors, enhancing service delivery and satisfaction levels.
Medical Practice Manager
Horizon Family Medical Center
04.2020 - 06.2023
- Oversaw daily operations, ensuring staff adherence to protocols and enhancing patient satisfaction.
- Implemented new scheduling system, reducing appointment wait times and streamlining patient flow.
- Analyzed practice performance metrics, identifying areas for improvement and driving strategic initiatives.
- Coordinated compliance with healthcare regulations, maintaining high standards of quality and safety in practice operations.
- Ordered all office supplies and kept check on inventory levels.
- Addressed and remedied all patient or team member issues.
- Assisted with regulatory issues such as compliance.
Medical Assistant / Chronic Care Manager/ Biller
My Mobile LLC
08.2015 - 09.2019
- Administered patient care, including vital sign monitoring and medical history documentation.
- Assisted healthcare providers with clinical procedures and patient examinations.
- Educated patients on treatment plans, medications, and preventive care measures.
- Coordinated appointment scheduling, optimizing patient flow and clinic efficiency.
- Trained new staff on office protocols and best practices for patient interaction.
- Implemented infection control procedures to maintain a safe healthcare environment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Associates of Arts - Bachelor of Science and Health Management
University of Phoenix
Arizona01.2025
Medical Assisting - undefined
Brightwood College
12.2018
Skills
- Deadline management
- Workflow optimization
- Meeting coordination
- Scheduling expertise
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management skills
- Effective multitasking
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPR, First Aid, AED Certified
- Clia waived tests
- EKG Technician
- Phlebotomy
- Customer Service
- Billing and Coding Certified
- Medical Terminology
Languages
English
Full Professional
Timeline
Lead Scheduling Coordinator
St. Vincent Outpatient Oncology Center
07.2024 - Current
Office Administrator/Billing and Coder
Simply Moore Home Care
07.2023 - 04.2025
Medical Practice Manager
Horizon Family Medical Center
04.2020 - 06.2023
Medical Assistant / Chronic Care Manager/ Biller
My Mobile LLC
08.2015 - 09.2019
Medical Assisting - undefined
Brightwood College
Associates of Arts - Bachelor of Science and Health Management
University of Phoenix