Charesse Weaver
Summary
Claims professional who values precision and efficiency in claims evaluation and resolution. Proven track record of managing high caseloads and settling claims accurately in compliance with company standards. Known for strong collaboration with team members and adaptability to changing needs, ensuring reliable performance and positive results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Claims Adjuster lll
Monarch National Insurance
08.2023 - Current
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Verified insurance claims and determined fair amount for settlement.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Examined claims forms and other records to determine insurance coverage.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Directed claims negotiations within allowable limit of $50,000.00 and supported successful litigations for advanced issues.
Vendor Manager - Repair Network
Claims Central Inc.
01.2023 - 08.2023
- Maintain relationships between contractors and adjusters throughout the managed repair program
- Monitor contractors and program vendors for company compliance
- Identified new business opportunities through networking and marketing
- Collaborated with insurance carriers and contractors to provide customer feedback and recommend operational changes to meet emerging trends
- Implemented continuous improvement initiatives within the vendor management function, driving operational excellence throughout the organization.
Claims Adjuster
Olympus Insurance
02.2022 - 12.2022
- Negotiated mitigation settlement agreements to resolve disputes.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Verified insurance claims and determined fair amount for settlement.
- Evaluated coverage accurately by interpreting complex insurance policies and applying them to specific claim scenarios.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Directed claims negotiations within allowable limit of $30,000.00 and supported successful litigations for advanced issues.
Claims Adjuster
Security First Managers, LLC
04.2019 - 02.2022
- Examined claims forms and other records to determine insurance coverage.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Prepared summaries of damage, payments, and policy coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Provided exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.
Underwriter II
Security First Managers, LLC
09.2017 - 04.2019
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Made approval and denial recommendations by determining accurate risk levels.
- Scrutinized underwriting performance to identify weaknesses and provide recommendations for improvement.
Education
Bachelor of Science -
Daytona State College
Daytona Beach, FL05-2011
Skills
- Critical thinking
- Fact-finding
- Advanced oral and written communication skills
- Highly motivated
- Settlement negotiation
- Caseload management
- Advanced computer skills
- Policy interpretation
- Xactimate Proficient
- Symbility Proficient
Certification
- Xactimate Certification Level 1
- Xactware ILX Level 1 Construction Certification
- Adjuster License - State of Florida, Texas, Oklahoma, Arizona, Georgia, Indiana, Kentucky, South Carolina, North Carolina, Connecticut, Rhode Island, Alabama, Mississippi, Delaware, New York & Louisiana
Timeline
Claims Adjuster lll
Monarch National Insurance
08.2023 - Current
Vendor Manager - Repair Network
Claims Central Inc.
01.2023 - 08.2023
Claims Adjuster
Olympus Insurance
02.2022 - 12.2022
Claims Adjuster
Security First Managers, LLC
04.2019 - 02.2022
Underwriter II
Security First Managers, LLC
09.2017 - 04.2019
- Xactimate Certification Level 1
- Xactware ILX Level 1 Construction Certification
- Adjuster License - State of Florida, Texas, Oklahoma, Arizona, Georgia, Indiana, Kentucky, South Carolina, North Carolina, Connecticut, Rhode Island, Alabama, Mississippi, Delaware, New York & Louisiana
Bachelor of Science -
Daytona State College
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