Charis McWhorter
Mableton,GA
Summary
Seasoned professional with a proven track record in operational efficiency and client relationship management, notably at AT&T. Expert in sales negotiation and human resources oversight, I've driven significant cost savings and enhanced customer loyalty. Achieved a 10% reduction in procurement expenses and fostered over 12,000 new customer engagements through strategic loyalty programs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/Operator
Zoet Beauty Supply
01.2017 - Current
- Maintains a diverse inventory of over 5,000 beauty products, ensuring optimal stock levels for just in time inventory
- Consistently practices cost saving measures, by negotiating favorable contracts with suppliers, reducing procurement expenses by up to 10% annually
- Launched customer loyalty program and attracted over 12,000 new customers
Director
Sunny Village Healthcare
01.2021 - 01.2023
- Managed healthcare services, ensuring HIPAA compliance and industry regulations, while delivering high quality patient care
- Coordinated with medical professionals including therapists, physicians, technicians, and others at hospitals, clinics, etc
- To align care plans and ensure timely diagnostics and treatments for patients
- Improved patient outcomes by implementing personalized care strategies and integrating advanced healthcare technologies
- Manages daily operations of the home healthcare programs, including scheduling, staffing, and budgeting
Sr. Specialist of Project Management
AT&T
01.2017 - 01.2021
- Increased use of virtualization by managing the training of over 4,000 Salesforce training participants
- Collaborated with design, PCS, and ADs to enhance learning experiences in programs and workshops such as Bringing it All Together, Visual and Impactful Presentation Program, impacting over 6 million dollars in sales reported by Global and National Business, during 2018 and 2019
Manager of Sales Effectiveness (Project Management)
AT&T
01.2014 - 01.2017
- Manages Global Solutions and Sales Operations direct seller programs for over 3,000 sellers (includes simplifying workflows and processes, creating training plans and being the liaison between internal and external parties to meet client training deliverables)
- Delivers product and service training programs, to create and ensure adaptation of individualized training portals for sales ops and Global Business direct sellers
Education
Bachelor of Business Administration - Marketing
Savannah State University
Skills
- Sales negotiation
- Operational reporting
- Market analysis
- Human resources oversight
- Client relationship management
- Care plan development
Certification
- Six Sigma Certified
Timeline
Director
Sunny Village Healthcare
01.2021 - 01.2023
Owner/Operator
Zoet Beauty Supply
01.2017 - Current
Sr. Specialist of Project Management
AT&T
01.2017 - 01.2021
Manager of Sales Effectiveness (Project Management)
AT&T
01.2014 - 01.2017
Bachelor of Business Administration - Marketing
Savannah State University
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