Charisa Thompson
Montgomery,AL
Summary
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Driven Patient Care Coordinator adept at planning care, coordinating interdisciplinary teams, and making strategic improvements. Decisive leader and creative problem solver with many years of healthcare experience.
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
3
3
years of professional experience
Work History
Treatment Coordinator
Alabama Surgical Arts
MONTGOMERY, AL
10.2023 - Current
- Assisted in developing policies, procedures, and protocols related to patient care activities.
- Tracked patient outcomes and prepared reports for healthcare providers.
- Established strong work network by building professional relationships with physicians and fellow employees.
Caregiver
Home Care Assistance Corporation
MONTGOMERY, AL
08.2022 - 12.2023
- Coordinated transportation services for clients when necessary.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Administered prescribed medications on a timely basis following care plan instructions.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided emotional support to clients during difficult times.
Education
Certified Dental Assistant - Dental
Fortis College
Montgomery Alabam10-2023
Health Occupation - CNA
Gadsden State Community College
Gadsden, AL03-2009
Skills
- Dining room prep
- X-ray interpretation skills
- Dental care
- Manual dexterity
Timeline
Treatment Coordinator
Alabama Surgical Arts
10.2023 - Current
Caregiver
Home Care Assistance Corporation
08.2022 - 12.2023
Certified Dental Assistant - Dental
Fortis College
Health Occupation - CNA
Gadsden State Community College