Summary
Work History
Education
Skills
Timeline
Generic

Christopher Colin

San Antonio

Summary

Organized and motivated professional with 12+ years of experience in customer service/retail management/Banquet expertise. With a proven ability to train staff, manage scheduling, and resolve conflicts, with a passion for employee development.

Work History

Treatment Coordinator

7 to 7 dental and orthodontics
  • PATIENT RELATIONS
  • CUSTOMER SERVICE
  • DENTAL SALES (CROWNS, VENEERS, REMOVABLE FIXABLE PARTIALS, BRIDGES ETC...)
  • ORTHODONTIC SALES (INVISALIGN AND BRACES)
  • INSURANCE SALES
  • IN HOUSE COVERAGE PLAN SALES
  • IN CHARGE OF SCHEDULING FOR THE DOCTORS
  • FOLLOW UPS REQUIRED
  • DENTAL DEVICE AND PROCEDURE KNOWLEDGE
  • MONTHLY SALES QUOTAS OF $70,00 AND UP

Manager

Pappadeaux Seafood Kitchen
  • BEGAN MY CAREER WITH PAPPADEAUX AS A SERVER THEN WAS PROMOTED TO THE FOLLOWING: A FLOOR TRAINER, KITCHEN TRAINER, HEAD WAITER, BARTENDER, BARTENDER TRAINER AND THEN WAS PROMOTED TO MANAGER.
  • MANAGER RESPONSIBILITIES: (INCLUDED BY NOT LIMITED)
  • Oversee 200 plus employees
  • Create employee schedules
  • Provide mentoring/coaching skills to employees
  • Formulate work forms and documents
  • Handled monetary transactions
  • Interview potential employees
  • Provide great hospitality to our guests
  • Provide open communication with staff and administration
  • Facilitate a positive and healthy working environment

Server

On the Border
  • Started as a Host to provide warm greetings to customers
  • Became a To-Go-Server for customers with pick up orders
  • Promoted to Server
  • Take customers’ orders
  • Place customers’ orders
  • Provide hospitality to the customers

Education

Bachelor of Arts - Multi-disciplinary Studies

The University of Texas At San Antonio
San Antonio, TX
08.2020

Associate of Applied Science - Interdisciplinary Studies

South Texas College
McAllen, TX
04.2018

Skills

  • Appointment scheduling
  • HIPAA compliance
  • Office administration
  • Financial counseling
  • Insurance verification
  • Patient care coordination
  • Treatment Planning
  • Exam room preparation
  • Dental care
  • Dining room prep
  • Dental insurance expertise
  • X-ray interpretation skills
  • Expertise of payment plans
  • Accurate filing proficiency
  • Secretarial duties
  • Dental assessment experience
  • Organizational skills
  • Patient education
  • Scheduling
  • Filing and recordkeeping
  • Patient outreach and Follow-up
  • Verbal and written communication
  • Creative problem solving
  • Patient flow management
  • Patient registration
  • Patient documentation
  • Goal setting
  • Patient relations
  • Meeting preparation
  • Inventory management
  • Performance improvement
  • Strategic planning
  • Monitoring tools
  • Articulate communication
  • Medical terminology
  • Vendor relationship management
  • Policy compliance
  • Organizational standards
  • Quality assurance
  • Regulatory compliance
  • Attention to detail
  • Multitasking
  • Critical thinking skills
  • Patient safety
  • Patient confidentiality
  • Claims processing
  • Relationship building
  • Follow-up care
  • New hire training
  • Insurance practices
  • Payment collection
  • Case management

Timeline

Treatment Coordinator

7 to 7 dental and orthodontics

Manager

Pappadeaux Seafood Kitchen

Server

On the Border

Bachelor of Arts - Multi-disciplinary Studies

The University of Texas At San Antonio

Associate of Applied Science - Interdisciplinary Studies

South Texas College

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