Charisma Johnson
Blackwood,NJ
Summary
Dynamic professional with a proven track record at Kelus Riverside Bar and Grill, excelling in customer service and cash handling. Demonstrated strong multitasking and team collaboration skills, enhancing guest experiences. Achieved a 20% increase in customer satisfaction through efficient service and engaging communication. Highly reliable and adept at maintaining organized, compliant workspaces.
Overview
5
5
years of professional experience
Work History
Bartender
Kelus Riverside Bar and Grill
Paulsboro, NJ
05.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Victors Pub
Camden, NJ
07.2021 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Inside Out Tavern
Mattydale, NY
10.2022 - 08.2023
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Sales Associate
Secny
North Syracuse, NY
05.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Warehouse Worker
Amazon
West Deptford, NJ
11.2020 - 05.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Bachelor of Science - Accounting
Southern New Hampshire University
Hooksett, NHBusiness Administration
Rowan College At Gloucester County
Sewell, NJ05.2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Kelus Riverside Bar and Grill
05.2025 - Current
Bartender
Inside Out Tavern
10.2022 - 08.2023
Sales Associate
Secny
05.2022 - 10.2022
Server
Victors Pub
07.2021 - 05.2025
Warehouse Worker
Amazon
11.2020 - 05.2022
Bachelor of Science - Accounting
Southern New Hampshire University
Business Administration
Rowan College At Gloucester County