Charisma Tooley
Greenville,KY
Summary
Dedicated individual with experience in retail environments, excelling in relationship building and decision-making. Demonstrated ability to enhance customer experiences through attention to detail and effective communication.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Walmart
Central City, KY
02.2026 - 05.2026
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Cashier
Walmart
Central City, KY
08.2024 - 02.2026
- Processed customer transactions accurately using point-of-sale systems.
- Maintained knowledge of store promotions and product locations to assist customers effectively.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Psychology
Madisonville Community College
Madisonville, KY05-2022
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Flexible schedule
- Physical stamina
- Strong interpersonal skills
Timeline
Personal Shopper
Walmart
02.2026 - 05.2026
Cashier
Walmart
08.2024 - 02.2026
Associate of Arts - Psychology
Madisonville Community College