Summary
Overview
Work History
Education
Skills
Timeline
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Charissa Thompson

Summary

Detail-oriented Head Cake Decorator with 10 years of experience in baking. Successful at leadership and running a smooth and efficient bakery while meeting client needs and creating dynamic designs. Adept at working on budgets and coming up with creative solutions.

Overview

11
11
years of professional experience

Work History

Head Cake Decorator

Baskin Robbins
08.2023 - Current
  • Fulfilled custom cake and decoration orders.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Worked with clients to design custom cake decorations.
  • Tracked cake sales and productions processes.
  • Prepared special creams and frostings for cakes and other dessert specialties.

Head Cake Decorator

Safeway
08.2016 - 04.2023
  • Fulfilled custom cake and decoration orders.
  • Decorated cakes according to customer requests and themes.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Weighed, boxed, and wrapped bakery products.
  • Tracked cake sales and productions processes.
  • Worked with customers to define cake vision based on color, theme, size and price.
  • Prepared special creams and frostings for cakes and other dessert specialties.

Store Manager/Head Cake Decorator

Baskin Robbins
03.2013 - 07.2016
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Supervised guests at front counter, answering questions regarding all cake orders and any issues
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Education

High School Diploma -

Rio Linda High School
Rio Linda, CA
05.2012

Skills

  • Custom Themed Cake Design
  • Production and Processing
  • Deadline-Oriented
  • Recipe Development
  • Kitchen Sanitization
  • Product Inspection
  • Knowledge of Raw Materials

Timeline

Head Cake Decorator

Baskin Robbins
08.2023 - Current

Head Cake Decorator

Safeway
08.2016 - 04.2023

Store Manager/Head Cake Decorator

Baskin Robbins
03.2013 - 07.2016

High School Diploma -

Rio Linda High School

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Charissa Thompson