Charissa Zon
Silver Lake,IN
Summary
Proven experience in managing multiple projects, expert attention to detail, leadership development, and problem solving. Pursuing a new role. Highly dependable, ethical and reliable individual. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
14
14
years of professional experience
Work History
MSS
Via Credit Union
Warsaw, IN
07.2017 - Current
- Provides member services by identifying their needs and preferences. Sells GAP, L&D Protection and Warranty's.
- Consumer lending and Mortgage Loan Originator
- Develops and maintains relationships with potential members to increase loan business.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Explains various types of loans available to members and their associated terms and conditions.
- Interacts with underwriters, processors, title companies. during the processing of a loan application.
- Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
- Responds promptly to member inquiries regarding their accounts/loans or other matters related to consumer lending operations.
Sales Associate
Bath & Body Works
Warsaw, IN
09.2022 - Current
- Assists customers with product selection, sizing and styling.
- Maintains up-to-date knowledge of store merchandise and policies.
- Builds relationships with customers to encourage repeat business.
- Upsells additional items based on customer interests and needs.
Assistant
Accessories For Hope
North Manchester, IN
10.2016 - 03.2021
- Managed the day-to-day operations of the store, including customer service, inventory management.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Provided accurate information about products, prices and services.
- Worked successfully with diverse groups of sellers, artisans and customers to accomplish goals and address issues related to our products and services.
- Organized promotional events to increase product awareness and attract customers.
Paraprofessional
Warsaw Community Schools
Warsaw, IN
08.2014 - 05.2018
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Conducted one-on-one tutoring sessions with struggling students when needed.
Preschool Assistant Teacher
Claypool Elementary School
Claypool, IN
08.2010 - 05.2014
- Collaborated with teachers and administrators to develop individual educational plans for each child based on their strengths and needs.
- Attended staff meetings related to curriculum planning or program updates as required.
- Developed and implemented daily lesson plans to promote the physical, social, emotional, and intellectual growth of children.
Childcare Provider
Sonshine Preschool
South Whitley, IN
2008 - 2011
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Education
High School Diploma -
Whitko High School
South Whitley06-2004
Skills
- Member Service
- Team building
- Microsoft Word
- Problem-Solving
- Teamwork and Collaboration
- Interpersonal Skills
References
Sherry Searles Kosciusko Chamber Launchpad Director (Former Accessories for Hope Owner) 260-901-9564 Cell ssearles@kchamber.com
Missy Rees Launchpad Project Manager (Former Claypool Principal) 574-551-6001 Cell mrees@kchamber.com
Amber Shewman RN (Former Co-worker at Sonshine Childcare) 260-610-1472 cell amber.shewman@uofhealth.org
Timeline
Sales Associate
Bath & Body Works
09.2022 - Current
MSS
Via Credit Union
07.2017 - Current
Assistant
Accessories For Hope
10.2016 - 03.2021
Paraprofessional
Warsaw Community Schools
08.2014 - 05.2018
Preschool Assistant Teacher
Claypool Elementary School
08.2010 - 05.2014
Childcare Provider
Sonshine Preschool
2008 - 2011
High School Diploma -
Whitko High School
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