Charisse Cobb
Gadsden,AL
Summary
Provide clerical and clinical tasks as a Medical Assistant/Phlebotomy Technician with over 13 years of Medical Assistant and Supervisory experience and utilize my education and experience in medical billing and coding. Skilled medical transcriptionist with background in accurately transcribing complex medical records. Possess strong knowledge of medical terminology, anatomy, and healthcare practices, ensuring high-quality documentation. Adapt at managing confidential information with discretion and adhering to all legal and ethical guidelines. Contributed to enhancing patient care quality by providing prompt and precise transcription services, facilitating effective communication among healthcare professionals.
Overview
17
17
years of professional experience
Work History
Transcriptionist/Front Office Receptionist
Rhea, Boyd & Rhea Law Firm
Gadsden, AL
11.2021 - Current
- Solely responsible for typing a variety of documents dictated by the lawyer into clients' files, including letters, pleadings, and notes.
- Transcribed audio recordings of legal dictations, utilizing a foot pedal for playback control.
- Edited and proofread transcribed documents to ensure accuracy and completeness.
- Created new client files in accordance with organizational standards.
- Utilized strong communication skills to handle incoming calls and create a positive experience for clients.
Plant Operator
Koch Foods
Gadsden, AL
09.2019 - 04.2020
- Contributed to efficient delivery process by preparing chicken pieces for customer orders.
Receptionist
Appalachian Cardiovascular Associates
Fort Payne, AL
03.2018 - 05.2018
- Proficient in appointment scheduling, insurance verification, procedure authorization, patient greeting, and data entry.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Assistant Manager
Damian Cobb D.O. Inc
Poway, CA
06.2016 - 12.2017
- Supported the day-to-day activities of the clinic.
- Cross-trained to cover receptionist duties during absence and fulfill the role of a medical assistant when there was a shortage in staff.
- Oversaw scheduling operations, facilitated payments, and generated detailed reports.
Medical Exam Scribe/Medical Assistant
QTC Medical Management
Los Angeles, CA
10.2013 - 05.2016
- Generated medical examination reports for a variety of physicians
- Efficiently responded to and resolved inquiries received on multiple phone lines
- Executed the collection of patient vitals, coordinated blood draws, administered EKG's as well as Pulmonary Function tests.
- Managed and processed large amounts of data for multiple physicians.
Office Coordinator
QTC Medical Management
Culver City, CA
03.2008 - 10.2013
- Managed office operations in the absence of the manager.
- Managed and oversaw a staff of 10 members
- Managed the transmission of SSI and VA reports to diverse healthcare departments.
- Organized office supplies and ensured functionality of office equipment
- Enhanced weekly tracking of diverse patient reports
- Enhanced practice efficiency by addressing no shows and cancellations effectively.
Education
Certification in medical billing and coding - Medical Billing and Coding
Devry University
09.2022
Certificate in Medical Assistant - Medical Assistant
Bryman College
10.1997
Skills
- More than 13 years of Medical Office and Phlebotomy experience in a high volume medical practice
- Highly organized with the ability to problem solve and strategize new concepts or processes for efficient workflow and customer satisfaction
- Self-motivated requiring minimum supervision
- Proficient in Medical Terminology, ICD 10 codes, and CPT codes
- Proficient in Microsoft Word and Microsoft Excel
- Trained in ICD-10-CM, ICD-10-PCS and medical insurance billing
- Appointment Scheduling
- Reliability
- Multitasking
- Transcription
- Electronic Medical Record (EMR) software
- Professionalism
- Attention to Detail
- Problem-Solving
- Adaptability and Flexibility
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work weekTimeline
Transcriptionist/Front Office Receptionist
Rhea, Boyd & Rhea Law Firm
11.2021 - Current
Plant Operator
Koch Foods
09.2019 - 04.2020
Receptionist
Appalachian Cardiovascular Associates
03.2018 - 05.2018
Assistant Manager
Damian Cobb D.O. Inc
06.2016 - 12.2017
Medical Exam Scribe/Medical Assistant
QTC Medical Management
10.2013 - 05.2016
Office Coordinator
QTC Medical Management
03.2008 - 10.2013
Certification in medical billing and coding - Medical Billing and Coding
Devry University
Certificate in Medical Assistant - Medical Assistant
Bryman College
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