Charisse Sam
Marysville
Summary
Quality-driven operations analyst skilled at collecting and analyzing information. Veteran forecaster with skills in generating reports and presenting trends in order to help business plan and improve operations. Bringing several years of experience with companies and passion for making a difference.
Overview
2026
2026
years of professional experience
Work History
Manufacturing Operations Analyst/ Workplace Coach
Boeing
Everett
05.2023 - Current
- Worked closely with engineers and employees on the floor to develop Standardized Operating Procedures (SOP) and specialized training, aimed at enhancing employee understanding, and improving quality and efficiency.
- Developed comprehensive resources, a reference guide, and conducted training sessions for employees on newer tools and technology.
- Analyzed current operational processes to identify inefficiencies that could impact the organization's long-term productivity goals.
- Collaborated with cross-functional teams to streamline communication efforts.
- Monitored system performance to ensure operational efficiency.
- Conducted a thorough assessment to identify the specific skills gaps and training needs of employees.
- Identified operational and performance issues and worked with managers to resolve concerns.
- Assisted managers with their Boeing Problem Solving Model in improving processes and solving defects in the area.
- Helped engineers dissect and analyze complex specifications to ensure clarity and comprehensibility. Aided in the assembly/fabrication of sample products for future process improvement.
- Conducted audits (PDD Assessment) to help identify if employees know where to navigate/understand their documents.
Wire Group Repair (21204)
Boeing
Everett
05.2019 - 05.2023
- Worked on 737 shelves, and 767 freighter and tanker.
- Installed wire harness, bond and ground assemblies according to CMES, engineering specifications, and blueprints.
- Routed, clamped, and secured electrical installation components on the shelf and panel.
- Proficient in working with non-conforming rework and blue streaks.
- Participated in implementing process improvement, standard work instructions, and standardized tool kits.
- Trained new installers in proper techniques and safety practices.
- Utilized precision measuring instruments, power tools, to ensure accuracy in work assignments.
Temporary Team Lead (21204)
Boeing
Everett
- Assigned daily tasks for all team members, and strategized to make the best plan to meet daily commitments and delivery requirements.
- Wrote SAT's PARS, IRCR's, and requested non-conformance rework when needed.
- Worked with different organizations to make sure SATs, PARS, NCRs, and other related issues are investigated and resolved.
- Reviewed, investigated test squawks, and assisted in fixing test rework and non-conformance rework.
Wire Assembler Group B (21203)
Boeing
Everett
05.2015 - 05.2019
- In conformance with quality requirements and specifications, performed all fabrication processes proficiently to build wires and wire bundles.
- Utilized production information systems to prioritize work, track parts, and manage the sequencing of incoming work to the area.
- Adhered to all safety, PPE, and regulatory requirements while working in environments with metals, solvents, coolants, and moving parts.
- Inspected parts for quality and compliance with standards.
- Assisted in training new assemblers on techniques and processes.
- Used electrical testing instruments to conduct continuity checks.
Education
Some College (No Degree) -
Massachusetts Institute of Technology
Cambridge, Massachusetts, MASome College (No Degree) -
Everett Community College
Everett, WAHigh School Diploma -
Marysville Pilchuck High School
Marysville, WA06-2010
Skills
- Training development
- Process improvement
- Standard operating procedures
- Problem solving
- Data analysis
- Quality assurance
- Cross-functional collaboration
- Adaptability and flexibility
Timeline
Manufacturing Operations Analyst/ Workplace Coach
Boeing
05.2023 - Current
Wire Group Repair (21204)
Boeing
05.2019 - 05.2023
Wire Assembler Group B (21203)
Boeing
05.2015 - 05.2019
Temporary Team Lead (21204)
Boeing
Some College (No Degree) -
Massachusetts Institute of Technology
Some College (No Degree) -
Everett Community College
High School Diploma -
Marysville Pilchuck High School