Open To Work
Charisse Woods
Fairview Heights
Summary
Energetic and reliable professional with high attention to detail and strong command of safety regulations. Frequently commended for reliability and initiative.
Skilled in diverse tasks. Possess strong organizational skills, ability to work efficiently under pressure, and commitment to maintaining high standards of hygiene and quality. Contributed positively to team dynamics.
Overview
7
7
years of post-secondary education
16
16
years of professional experience
Work History
Dietary Aide
Evervella of Swansea
Swansea
06.2022 - Current
- Prepared nutritious meals according to dietary guidelines and resident preferences.
- Served food to residents, ensuring proper portioning and presentation.
- Assisted kitchen staff with inventory management and food safety practices.
- Communicated effectively with residents regarding meal options and dietary needs.
- Maintained cleanliness of dining areas and kitchen equipment daily.
- Participated in training new staff on dietary procedures and safety standards.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Maintained a safe working environment by following all safety protocols.
- Followed dietary procedures in accordance with established policies.
- Engaged with residents to provide positive and enriching experiences.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Funeral Director
Nash Funeral Home
East St. Louis
04.2010 - Current
- Coordinated funeral arrangements with families to ensure personalized services.
- Managed preparation of deceased individuals for viewings and ceremonies.
- Conducted memorial services, guiding families through rituals and traditions.
- Assisted in the maintenance of facility, ensuring a respectful environment.
- Provided grief support and counseling to bereaved families as needed.
- Developed aftercare programs to support families following services.
- Oversaw staff training on best practices in service delivery and compassion.
- Performed administrative duties such as answering phones, filing paperwork and completing forms.
- Maintained records of all contracts, payments and services provided.
- Supervised staff on duty during viewings, funerals or memorial services.
- Managed ordering and inventorying of caskets, urns and other related merchandise.
- Completed and filed all necessary legal documentation quickly and accurately.
- Ensured compliance with state regulations governing funeral homes.
- Prepared legal documents such as death certificates and permits for burial or cremation.
- Actively participated in community outreach programs designed to promote awareness about funeral industry services.
Education
Master of Divinity - Religious Studies
Howard University
Washington, DC 08.2003 - 05.2006
Associate of Science - Mortuary Science
The Community College of Baltimore County
Catonsville, MD 01.2000 - 06.2002
Bachelor of Arts - Pastoral Studies
Emmanuel College
Franklin Springs, GA 04.1997 - 05.1999
Skills
- Preparation techniques
- Nutritional guidelines
- Food safety practices
- Meal portioning and presentation
- Customer relationship management
- Facility maintenance
- Team training and supervision
- Compliance with regulations
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Adaptability
- Verbal communication
- Patient communication
- Computer skills
- OSHA compliance
- Regulations compliance
- Customer service
- Detail-oriented
- Relationship building
- Team collaboration
- Problem-solving
- Issue resolution
Timeline
Dietary Aide
Evervella of Swansea
06.2022 - Current
Funeral Director
Nash Funeral Home
04.2010 - Current
Master of Divinity - Religious Studies
Howard University
08.2003 - 05.2006
Associate of Science - Mortuary Science
The Community College of Baltimore County
01.2000 - 06.2002
Bachelor of Arts - Pastoral Studies
Emmanuel College
04.1997 - 05.1999