Summary
Overview
Work History
Education
Skills
Timeline
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CHARIT PATEL

CHARIT PATEL

Bordentown,NJ

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leaders with superior communication and collaboration abilities demonstrated over 14 years of management performance. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost team performance.

Overview

6
6
years of professional experience

Work History

Area Manager II (Ship Dock)

Amazon Fulfillment Center
11.2022 - Current
  • Improved dock rate from 336 in Jan 2023 to 420+ in August 2023 (28% improvement YTD) by meticulous labor planning, identifying over headcount instances and working with sr. ops to create cross training plans & working with bottom performers through palletize coaching program on best practices to improve direct rates.
  • Cost owner for FHDs shift and owns PDP planning, scheduling opportunities for his shifts.
  • Launched “Blue vest project” for WS on ship dock to help AA easily identify WS in their zones.
  • Owned Red flag project to replace heavy cones being placed on top of carts. Recordable Injuries from cones falling on AA's head were eliminated due to this initiative and proved to be a huge safety win for EWR4.

Area Manager II (AFE)

Amazon Fulfillment Center
12.2019 - 10.2022
  • Lead the team to a successful Prime week 2021 with the best chutings (195.1) in the entire network among all the gen 8 buildings.
  • Best pure hour rate of 276 between both AFEs hit on 06/23 which broke a previous record from 2 years ago for highest pure hr rate.
  • Best tray recirc (FHDs) 9.67% among all four corners since Sep 2020, best LC 10+ chutings 198 and sort rates-Rebin 560 and Induct 1125 among four corners.
  • Successfully ran 2nd best singles shift among 4 corners with avg singles total of 97.
  • Smart pac rates of 540 in Q3 2020 (BIC for EWR4).
  • Created standard work for contingency management across four corners which helped reduce missed CE from scan bucket by 25%.
  • Owned roster balancing between AFE1/2 on nights and make sure the head counts were to the requirement and even between depts.

Area Manager I (AFE)

Amazon Fulfillment Center
03.2019 - 11.2019
  • Overlooking the pack operations in AFE 1 and managing a team of 100+ associates including their performance management and developing them into several indirect roles.
  • Mentored 2 Tier 1 associates to successfully get promoted to Tier III role.
  • Successfully lead the team along with AFE2 to break all time pure hour record for most units processed in a single hour- 38691 units from AFE during Peak 2019.
  • Part of the OB team to process 1.04+ million units in one day which is an all-time high record for EWR4, during Peak 2019.

Process Assistant

Amazon Fulfillment Center
03.2018 - 02.2019
  • Improved individual performances of packers by providing them with useful feedback and continuous engagement with them while ensuring station readiness at all times lead to a record dept Pack rate (pure hour) of 281 in AFE 2 - Hire and develop the best.
  • Constantly exceeded manager's expectation in assigned tasks ranging from wall balancing, chasing CPTS, engaging associates, ensuring good handoffs between shifts and earning respect from the associates in the department - Deliver Results.
  • Proactively partnering with packers and problem solve team to identify last minute CPTS and rather than pushing them on the slam lines, walking them directly to the front of the line resulting into reduced CPT misses - Bias for action.
  • Took ownership of continuous monitoring of sort & scanned buckets and by continuously identifying abnormal long dwells and constantly sweeping slam lines for dropped shipments resulted into least CPT misses from those buckets - Customer Obsession.
  • Strategically staffed packers to match sorters helped reduce labor moves and optimum utilization of indirect associates during the shift lead to best throughput rate for the entire shift between both AFEs - Ownership.

Associate

Amazon Fulfillment Center
06.2017 - 02.2018
  • Improved personal productivity by 15% per month since joining by identifying and overcoming barriers on the pack side like lack of necessary materials for packing, equipment failures, low capacity walls – Learn and be Curious and Dive Deep
  • Recognized for being the top performer for the entire shift in both AFEs on pack and sort side several times.
  • As a Sort PG identified the weak sorters and constantly floated with them to achieve sort rate of 17000+ UPH during peak '17 and also contributed to processing 1 million units in a single day – Deliver Results
  • Successfully completed the PA/L4 development program in Oct-Nov ‘17 at EWR4.

Education

Bachelors of Commerce - Accounts and Statistics

Gujarat University
India
2006

Chartered Accountant – PE I -

Indian Institute of Chartered Accountants
India
2004

Skills

  • Labor Planning, Problem Solving, Process Improvement, Rate planning
  • Proven success in financial analysis, process improvement and derivative trading

Timeline

Area Manager II (Ship Dock)

Amazon Fulfillment Center
11.2022 - Current

Area Manager II (AFE)

Amazon Fulfillment Center
12.2019 - 10.2022

Area Manager I (AFE)

Amazon Fulfillment Center
03.2019 - 11.2019

Process Assistant

Amazon Fulfillment Center
03.2018 - 02.2019

Associate

Amazon Fulfillment Center
06.2017 - 02.2018

Bachelors of Commerce - Accounts and Statistics

Gujarat University

Chartered Accountant – PE I -

Indian Institute of Chartered Accountants

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