CHARITO HIPOLITO
Hayward,CA
Summary
Patient-focused Director of Nursing offering 30-year background driving quality improvements and coaching nursing staff to reach full potential. Strong organizational, communication and multitasking abilities. Expertise in managing medical records, evaluating staff performance and developing continued care plans.
Overview
31
31
years of professional experience
Work History
Director of Nursing
Fruitvale Health Care Center
Oakland, CA
06.2022 - Current
- Collaborated with staff, management and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
- Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Identified department issues to recommend corrective actions.
Director of Nursing
Parkbridge Health Care And Rehab Center
Alameda, CA
01.2022 - 06.2022
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
- Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Regional Quality Management Consultant
Rockport Healthcare Services
Los Angeles, CA
09.2020 - 01.2022
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Monitored staff organization and suggested improvements to daily functionality.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Recorded, analyzed and distributed statistical information.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Implemented new quality assurance and customer service standards.
- train and orient New DON's
Director of Patient Care Services
We Care Home Health Services
Fremont, CA
01.2019 - 08.2020
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions for [Number]-bed facility, providing guidance and leadership to over [Number] employees across more than [Number] departments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Ordered all pharmacy supplies and kept check on inventory levels.
Director of Nursing
Sunnyvale Post Acute
Sunnyvale, CA
10.2016 - 12.2019
- Collaborated with staff, management and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
Director of Nursing
Pittsburg Skilled Nursing Center
Pittsburg, CA
12.2015 - 09.2016
- Collaborated with staff, management and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
Director of Nursing
San Rafael Healthcare & Wellness Center
San Rafael, CA
06.2014 - 10.2015
- Collaborated with staff, management and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Planned and assigned workload to [Number]-person nursing staff to direct patient care.
- Identified department issues to recommend corrective actions.
Director of Nursing
Lafayette Care Center
Lafayette, CA
02.2011 - 05.2014
- Collaborated with staff, management and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
Director of Nursing
Driftwood Healthcare Center
Hayward, CA
03.2006 - 12.2010
- Collaborated with staff, management and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns.
- Planned and assigned workload to nursing staff to direct patient care.
Charge Nurse
Los Gatos Community Hospital
Los Gatos, CA
01.2000 - 02.2006
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking and administration.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Monitored nursing care, patient assessment processes and treatment implementations.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
Charge Registered Nurse
Baywood Court Rehab Care Center
Castro Valley, CA
04.1991 - 12.1999
- Built rapport with patients and family members to deliver exceptional care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Performed patient assessments and adjusted care plans accordingly.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Monitored nursing care, patient assessment processes and treatment implementations.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Educated family members and caregivers on patient care instructions.
Education
Bachelor of Arts - Nursing
Wesleyan University - Philippines
Philippines03.1981
Skills
- Work Planning and Prioritization
- Regulatory and Statutory Compliance
- Interdepartmental Functions Coordination
- Information Systems Development
- Risk Management
- Direct Patient Care
- Nursing Protocols
- Nurse Education and Training
- Acute Care
Timeline
Director of Nursing
Fruitvale Health Care Center
06.2022 - Current
Director of Nursing
Parkbridge Health Care And Rehab Center
01.2022 - 06.2022
Regional Quality Management Consultant
Rockport Healthcare Services
09.2020 - 01.2022
Director of Patient Care Services
We Care Home Health Services
01.2019 - 08.2020
Director of Nursing
Sunnyvale Post Acute
10.2016 - 12.2019
Director of Nursing
Pittsburg Skilled Nursing Center
12.2015 - 09.2016
Director of Nursing
San Rafael Healthcare & Wellness Center
06.2014 - 10.2015
Director of Nursing
Lafayette Care Center
02.2011 - 05.2014
Director of Nursing
Driftwood Healthcare Center
03.2006 - 12.2010
Charge Nurse
Los Gatos Community Hospital
01.2000 - 02.2006
Charge Registered Nurse
Baywood Court Rehab Care Center
04.1991 - 12.1999
Bachelor of Arts - Nursing
Wesleyan University - Philippines
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