Charito Talavera
Edinburg
Summary
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Phlebotomist
CSL Plasma
09.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Receptionist
CSL Plasma
09.2023 - Current
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted with onboarding new clients and securing paperwork completion.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Donor Support Technician
CSL Plasma
09.2023 - Current
- Enhanced donor satisfaction by providing exceptional customer service and addressing any concerns.
- Facilitated seamless communication between staff members, enabling effective coordination during busy periods.
- Ensured accurate data entry and record-keeping, resulting in streamlined processing of donations.
- Conducted regular inventory checks to ensure adequate supplies were available at all times, minimizing disruptions due to shortages.
- Streamlined the donation process through proficient operation of blood collection equipment and machinery.
- Assisted medical professionals during adverse reactions, contributing to swift resolution while maintaining donor comfort.
- Increased donor safety by conducting thorough health screenings before each donation procedure.
Provider
Apex Primary Care
12.2023 - 12.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
Package Handler
FedEx:Ground
09.2021 - 07.2022
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Education
Nursing Education
Edinburg High School
Edinburg, TX06-2022
No Degree - Emergency Medical Technician
South Texas College
McAllen, TX06-2025
Skills
- Patient confidentiality
- Venipuncture expertise
- Patient support
- Geriatric phlebotomy
- Problem-solving
- Attention to detail
- Teamwork and collaboration
Timeline
Provider
Apex Primary Care
12.2023 - 12.2024
Phlebotomist
CSL Plasma
09.2023 - Current
Receptionist
CSL Plasma
09.2023 - Current
Donor Support Technician
CSL Plasma
09.2023 - Current
Package Handler
FedEx:Ground
09.2021 - 07.2022
Nursing Education
Edinburg High School
No Degree - Emergency Medical Technician
South Texas College
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