CHARITY AMADI
customer service
Las Vegas,NV
Summary
Dynamic and results-oriented professional with a proven track record at Bagzngo, enhancing company reputation through exceptional customer service and meticulous attention to detail. Excelled in establishing robust customer relationships and implementing efficient inventory systems. Skilled in conflict resolution and team training, demonstrating a driven and determined approach to achieving business goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Owner
Bagzngo
04.2022 - Current
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Established strong customer relationships through excellent communication and attentive service.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
GSA Committee Member
Spirit Airlines Inc.
10.2020 - 11.2023
- Maintained detailed records of all correspondence related to ongoing projects for easy access during review periods or audits.
- Effectively managed conflicts among committee members, fostering a positive and collaborative working environment.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
Dispatcher
A&P Transportation
02.2017 - 04.2019
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Education
Associate of Science - Medical Laboratory Science
Medical Assistant
Milan Institute06-2012
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
Accomplishments
employee of the month
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Spanish
Professional Working
Timeline
Business Owner
Bagzngo
04.2022 - Current
GSA Committee Member
Spirit Airlines Inc.
10.2020 - 11.2023
Dispatcher
A&P Transportation
02.2017 - 04.2019
Associate of Science - Medical Laboratory Science
Medical Assistant
Work Preference
Work Type
Part TimeInternshipGig WorkWork Location
RemoteHybridOn-SiteImportant To Me
Paid sick leave4-day work weekHealthcare benefitsWork from home optionPaid time offStock Options / Equity / Profit Sharing401k matchFlexible work hoursWork-life balancePersonal development programsCareer advancementSimilar Profiles
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