Charity Billings

• Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
• Edited, toned, captioned, and uploaded photographs for publication.
• Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
• Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
• Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.

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• Managed and motivated employees to be productive and engaged in work.
• Effectively balanced font-line barista duties with full management responsibilities, ensuring smooth operations and team support during peak hours.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized performance by monitoring daily activities and mentoring team members.
• Consistently met quarterly goals set by upper management contributing to overall store profitability.
• Developed staff schedules to optimize labor cost and meet business needs.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Assisted other team members to achieve goals.
• Trained new team members on procedures, customer service, and sales techniques.