Charity Coley
Chattanooga,TN
Summary
Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.
Overview
7
7
years of professional experience
Work History
Bartender
Twin Peaks
East Ridge, TN
01.2025 - Current
- Adhered to state regulations regarding serving alcohol responsibly.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Greeted customers and provided excellent customer service.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Collected and organized daily till totals and tips.
- Upsold customers from shelf to premium brands to help boost sales.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
Server/ Bartender
Hooters
Trussville, AL
03.2022 - 11.2025
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained records of transactions made during shift as required by law or company policy.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Trained new employees on restaurant procedures and plating techniques.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Informed customers of daily specials and signature menu items.
Restaurant Hostess
Old Mexico Cantina & Grill
Attalla, AL
01.2019 - 05.2020
- Greeted customers and escorted them to their tables.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Managed reservations, waitlists, and special requests for large parties.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Adhered to all safety regulations set forth by the restaurant management team.
- Greeted guests and sat customers at tables or in waiting areas.
- Answered telephone to provide dining information and take reservations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Communicated with servers about new tables, changes in food availability and customer comments.
Education
High School Diploma -
Southside HighSchool
Southside AL05-2021
Skills
- Alcohol service
- POS system
- Drink preparation
- Customer engagement
- Order accuracy
- Menu knowledge
- Cash handling
- Team collaboration
- Time management
- Attention to detail
- Food running
- Able to stand 6hours
- Classic cocktails
- Bar restocking
- Hospitality service expertise
- Courteous
- Patience and tolerance
Affiliations
I like to go and try new things. I like to think im very creative, I can slightly draw and I know how to sew.
I enjoy playing tennis and going out to eat.
Websites
CC
I like to go by CC. I am 22 and I am from Gadsden AL. , I like to do a lot of things by myself and I feel like I thrive better alone. I moved to Chattanooga TN in October of 2024 and I am still getting use to it but the city is starting to grow on me. I am a workaholic, I work at Twin Peaks full time and wouldn't be opposed to a second part time job.
Timeline
Bartender
Twin Peaks
01.2025 - Current
Server/ Bartender
Hooters
03.2022 - 11.2025
Restaurant Hostess
Old Mexico Cantina & Grill
01.2019 - 05.2020
High School Diploma -
Southside HighSchool