Charity Dalzell

• Provide coding and documentation education to 74 clinicians.
• Resolve coding queries in timely manner.
• Collaborate with clinicians, clinical staff and colleagues to resolve coding / billing issues in timely manner.
• Consistently maintain work queue lag day goals.
• Present new clinician coding orientations.
• Perform quarterly audit reviews, relay findings and provide education to clinicians.
• Present coding updates and education at monthly clinician department meetings.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.

Review medical record documentation, assign CPT, HCPC, ICD-10 codes and payment / informational modifiers.

Provide coding and documentation education to new and existing providers.

Maintain open line of communication with providers and clinical staff.

Create encounters and enter charges into Cerner database.

Resolve front end claim edits.

Collaborate with billing team to resolve payer denials.

Assist customers and staff with billing and coding questions.

Verified insurance coverage and plan benefits prior to scheduled testing and procedures.

Obtained prior authorization for scheduled testing and procedures.

Reviewed medical record documentation. Applied CPT, HCPC ICD-9 codes and modifiers to cardiac diagnostic testing.

Posted patient and insurance payments.

Maintained delinquent patient accounts.

Assisted with claim denials and appeals.

Assisted patients with billing questions.