Lorie Fitzer
Certified Coding Supervisor II
Gaylord
Summary
Certified Coding Supervisor II looking to grow. I have successfully led a team of 12 certified professional coders. Experienced with coding supervision, quality assurance, and team leadership. Utilizes deep knowledge of coding standards and compliance to ensure accuracy and efficiency. Track record of fostering collaborative environments and driving process improvements.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Certified Coding Supervisor II
IHA, Ann Arbor MI
08.2021 - Current
- Maintained team efficiency by strategically delegating daily activities, monitoring productivity, leading team huddles, providing specialty meetings geared towards further education and 1-1 meetings.
- Conducted scheduled evaluations to assess work performance
- Mentored team members to maximize effectiveness
- Onboarded new employees, including training, mentoring and new hire documentation
- Set and managed schedules to give proper coverage to required areas to meet customer service demands
- Streamlined workflow processes by identifying areas of improvement and implementing necessary changes.
- Monitored coder productivity to ensure timely completion of assignments while maintaining our metric of less than 3 days Pre-AR
- Developed strong relationships with key stakeholders, including physicians and other healthcare professionals, to foster a collaborative approach toward accurate medical coding.
- Conducted internal audits of coded records to identify potential compliance issues or areas requiring additional training for coders.
- Enhanced coding accuracy by implementing regular training sessions and performance evaluations for coding staff.
- Managed a team of coders, providing guidance, support, and mentorship to enhance their professional growth and development.
Certified Professional Coder
IHA, Ann Arbor MI
07.2015 - 08.2021
- Surgical Coder Specializing in OB- Gyn and neurosurgery. I reviewed and interpreted medical record documentation for outpatient surgeries, medical observations and other professional services. I ensured all codes assigned were supported by sufficient documentation and were based on official coding guidelines.
- Certified signatures and checked medical charts for accuracy and completion.
- Applied charges and updated patients charge entry by using EPIC
Billing Specialist
Physician Billing Associates, Canton MI
10.2013 - 07.2015
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy
- Reviewed patient records, identified medical codes and created invoices for billing purposes
- Evaluated patients' financial status and established appropriate payment plans
- Communicated with patients for unpaid claims for HMO, follow up calls for proper payments to contracts.
- Printed and reviewed monthly patient aging report and solicited overdue payments
Education
Career Diploma - Medical Billing and Coding
PENN FOSTER CAREER SCHOOL
SCRANTON, PA11.2013
High School Diploma - undefined
OSCAR A. CARLSON HIGH SCHOOL
Rockwood, MI05.1997
Skills
- Certified Professional Coder
- Certified Risk Adjustment Coder
- Excel
- Attention to detail
- Problem Solving
- Time Management
- ICD-10 Coding
- Protected Health Information
- EPIC system
Certification
Certified Professional Coder - AAPC
Timeline
Certified Coding Supervisor II
IHA, Ann Arbor MI
08.2021 - Current
Certified Professional Coder
IHA, Ann Arbor MI
07.2015 - 08.2021
Billing Specialist
Physician Billing Associates, Canton MI
10.2013 - 07.2015
High School Diploma - undefined
OSCAR A. CARLSON HIGH SCHOOL
Career Diploma - Medical Billing and Coding
PENN FOSTER CAREER SCHOOL