CHARITY HOOPINGARNER, CMA(AAMA)
Terre Haute
Summary
Director of Billing/Purchasing with 19 years of experience, proficient in Healthcare Administration. Deep expertise in the Healthcare industry, thriving in Healthcare Clinics environments. With 19 years of leadership experience, managed teams of up to 30 people. Worked with well-known brands such as HPW Center for Diabetes and Union Hospital. Biggest strengths are Operational Efficiency and Compassionate Care. Holds a Certification for Medical Assisting. Passionate about enhancing Healthcare Delivery.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Billing/Purchasing/Human Resources
HPW Center for Diabetes
Terre Haute, IN
08.2006 - 02.2026
- Oversaw operations of 5 clinics across multiple states with 30 employees. Managed HR, payroll, clinical, and administrative/billing departments. Assisted with claims processing and follow-up, including posting insurance and patient payments. Supported insurance verification, referrals, prior authorizations, and scheduling for patients and providers. Handled staff payroll and coordinated billing and credentialing activities. Procured supplies for clinical and administrative needs. Adapted to various roles as needed in a supervisory capacity. Maintained current certification in medical assisting.
Dietary Clerk
Union Hospital
Terre Haute, IN
09.2003 - 08.2006
- Operated multi-line phone system to manage patient inquiries. Verified accuracy of patient diet orders in the system. Engaged with patients to discuss meal preferences and delivered meal trays. Assisted with dish machine operations as needed.
Education
Technical Certificate - Medical Assisting
Ivy Tech Community College
Skills
- Office Management
- Medical records
- Medical scheduling
- Billing and Coding
- Insurance Verification
- Prior Authorizations
- Hiring and retention
- Human resources management
Certification
Certified Medical Assistant
Certificate # 2402781 expiration 02/2028
Timeline
Director of Billing/Purchasing/Human Resources
HPW Center for Diabetes
08.2006 - 02.2026
Dietary Clerk
Union Hospital
09.2003 - 08.2006
Technical Certificate - Medical Assisting
Ivy Tech Community College