Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charity House

Houston,TX

Summary

Dependable team member offering quality skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by understanding customer desires, and providing customized solutions to build loyalty.

Overview

9
9
years of professional experience

Work History

Insurance Sales Agent

AIG
04.2023 - Current
  • Deliver exceptional customer service to every customer by providing extensive knowledge of products and services and creating welcoming, positive experiences.
  • Provide financial protection for travelers and their flights, trips, hotels, cruises, car rentals, or entire vacation packages.
  • Exceed Customer call guidelines for service levels, handle time and productivity.
  • Offer advice and assistance to customers, paying attention to special needs or wants.
  • Prepare reports and insurance documents as needed.



Lead Teacher

Little Stem Academy
10.2021 - Current
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.

Wireless Sales Consultant

Best Buy
06.2017 - 10.2021
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Activated both contract and pre-paid wireless phones for Number customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
  • Greeted customers, helped locate merchandise and suggested suitable options.

Sales Consultant Representative

Samsung
01.2015 - 06.2017
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Education

Booker T Washington
Pensacola, FL
06.2013

Skills

Inbound and Outbound calling

Account Security

Data Entry and Maintenance

Active Listening

Call Center Operations

Microsoft Office

Call and Email Handling

Timeline

Insurance Sales Agent

AIG
04.2023 - Current

Lead Teacher

Little Stem Academy
10.2021 - Current

Wireless Sales Consultant

Best Buy
06.2017 - 10.2021

Sales Consultant Representative

Samsung
01.2015 - 06.2017

Booker T Washington

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Charity House